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Enterprise Account Manager

Location: 43 Western Blvd, Glastonbury, CT
Type: Full Time
Reports to: President

The Enterprise Account Manager (EAM) is the primary outside sales individual responsible for enterprise client acquisition, management, and satisfaction. In this role, the EAM will utilize internal resources to obtain, develop, and secure business opportunities from both existing and new client relationships. The EAM will cultivate a consultative relationship with each client resulting in a win/win partnership. In addition, the EAM is expected to represent the company, brand, and offerings in a positive manner.

Kelser provides IT solutions that inspire confidence and allow our clients to take the next step in their success. We are looking for an individual who is driven to cultivate and grow relationships with our clients where together we can create solutions and prosper. The right individual would have the ability to establish relationships that position Kelser as an indispensable advisor in the eyes of each client.

At Kelser, we execute on the fundamental business principle of becoming obsessed with our buyer. This strategy is based on educating, not selling, and can be found in a book called They Ask, You Answer. If you’re an energetic sales professional who seeks to work with a dynamic forward-thinking IT services company, please submit your resume and cover letter to careers@kelsercorp.com.

Responsibilities
  • Build relationships with clients and prospects through demonstration of in-depth knowledge, understanding of specific client needs.
  • Navigate Kelser’s offerings ensuring the appropriate product is provided to meet the client’s needs
  • Educate clients and prospects on the benefits of Kelser’s products and services through compelling articulation of our business model and value proposition
  • Develop product and services pipeline
  • Meet and exceed quarterly target goals
  • Manage product/service mix, pricing and margins according to agreed goals
  • Communicate with and leverage vendors and partners to develop business
  • Present at customer meetings, seminars, trainings, and webinars as required
  • Attend sales trainings and certification programs as required
Requirements
  • Experience in successful corporate technology sales with enterprise level customer experience
  • Leadership
  • Strategic planning
  • Strong relationship building skills
  • Active listening
  • Ability to work on multiple projects simultaneously
  • Excellent communication skills (verbal, written, and presentation)
  • Ownership of all deliverables associated with client projects and transactions
  • Excellent customer service skills
  • Proficiency in Kelser products and services (some certifications required)
What We Offer You
  • Medical/Dental/Eye Care Insurance with Reimbursed Deductible
  • Open Paid Time Off
  • 401(k)
  • Profit-Sharing
  • Short Term/Long Term Disability Insurance
  • Free Parking
  • Flexible Dress Code
  • Life Insurance
  • Paid Holidays
  • Employee Purchase Program
  • Free Coffee
  • Discount on Personal Cell Phone Plan
  • Personal and Professional Development
  • Collaborative work environment

Kelser Overview

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience.

We’re a team of biznologists who bring boundless enthusiasm, technical curiosity and genuine concern for the success of our clients to each engagement. The title reflects what we know to be true: you can’t have technology without understanding the business framework in which it operates. The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience. Kelser cares about what's best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.

Kelser empowers each employee to make an impact every day by living our values. Hard work is not only appreciated but rewarded. As a result, we have achieved high employee retention and development. Many employees have been with Kelser for more than 20 years. If this is how you like to work, come join us.

Kelser Corporation is an equal opportunity employer.