Logistics Manager

Location: Kelser Warehouse
Type: Full Time
Reports to: VP, Finance

The Logistics Manager is the primary individual responsible for the overall operation of the Logistics Team and Warehouse Operations. In this role, the Logistics Manager will continually develop staff and optimize work processes enabling high levels of efficiency and accuracy. Success in this role is heavily dependent on operational excellence illustrated in the metrics below. It is expected that the Logistics Manager always represent the company, brand, and offerings in a positive manner.

The Kelser Logistics Team owns the “last mile” of the journey and enhances the client relationship with on-time, as requested delivery of products as well as accurate and dependable recording of inventory. The
right individual would be an energized team leader who is working alongside their staff to produce excellence in all Logistics and Warehousing processes as well as engage openly and productively with the other teams in the company to deliver outstanding customer experiences.

If you’re a driven Warehouse or Logistics Manager who seeks to work with a dynamic IT services company, please submit your resume and cover letter to careers@kelsercorp.com.

Responsibilities

Coordinate staff and work processes to ensure accurate and timely operations
Keep accurate inventory including execution of cycle, random, scheduled counts
Rectify any discrepancies in inventory and update records and finance team
Meet shipping and receiving expectations using Kelser best practices
- Outbound shipments aligned to customer expectations on Sales Order
- Inbound receipts accurately completed daily updating ERP and records
- Efficient management of warehouse space
Maintain delivery vehicles operating condition and adherence to laws/lease requirements for the same

Negotiating freight charges both with parcel and LTL/OTR shipping firms
Coordinate staff schedules for coverage due to volume, PTO, sick, etc.
Align efforts with Customer Support, PMO, and other teams as needed to satisfy client requirements
Maintain quality control on all work processes – inbound, outbound, daily tasks, etc.
Attend management meetings as scheduled – in person when possible, remotely otherwise
Engage regularly with Customer Support and Finance managers to discuss opportunities and challenges
Present at customer meetings, seminars, trainings, and webinars as required
Attend trainings and complete certification programs as required
Other reasonable duties assigned by management

Requirements

Minimum 3 years of experience managing similarly sized operation
- Inclusive of inventory accountability; staff management; freight vendor management; domestic and international shipping.
Able to lift 50lbs
Excellent customer service skills
Conversational understanding of Kelser products and services
Effective communication and documentation abilities

Proficient at Microsoft Office; Strong basic math skills; Strong communication ability
Valid State Drive's License- CT or MA
Clean Driving Record
State of Connecticut Medical Examiners Certificate, background check and DMV report required
Medical Card and any other DOT requirements-non-CDL
Must be able to pass a TSA Security Threat Assessment
This Position must satisfy ITAR compliance requirements, therefore candidates must be U.S Citizens or Permanent Resident Card Holder

What We Offer You

Medical/Dental/Eye Care Insurance with Reimbursed Deductible
Open Paid Time Off
401(k)
Profit-Sharing
Short Term/Long Term Disability Insurance

Free Parking
Life Insurance
Paid Holidays
Employee Purchase Program
Free Coffee
Personal and Professional Development

Kelser Overview

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience.

We’re a team of biznologists who bring boundless enthusiasm, technical curiosity and genuine concern for the success of our clients to each engagement. The title reflects what we know to be true: you can’t have technology without understanding the business framework in which it operates. Together, we’re creating a world of energized relationships and shared prosperity. If that’s how you like to work, come join us. Our team’s energy creates an enthusiastic and engaging workspace. We rely on a continuous infusion of innovative and creative ideas providing everyone the opportunity to use their individual skills and abilities to guide our clients through the numerous IT challenges they encounter on a daily basis.

Kelser empowers each employee to make an impact every day by living our values. Hard work is not only appreciated but rewarded. As a result, we have achieved high employee retention and development. Many employees have been with Kelser for more than 20 years.

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience. Kelser cares about what's best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.