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Network Engineer

Job Title: Network Engineer
Location: Primarily Glastonbury
Type: Full Time
Reports to: CTO

The Network Engineer (NE) will be a primary resource for monitoring/technical support of managed services and traditional customers (implementation of network projects). The ideal candidate has real-world experience supporting networks at a CCNA or above level, as it relates to: firewall/VPN, route/switch, server, desktop, and mobility. All applicants will be expected to demonstrate technical implementation and support of complex network environments and associated technologies. Cisco networking experience is required. The ideal candidate will possess 3+ years of experience with “hands-on” network support, focused on implementation and administration of network solutions. This position is external customer facing, so communication and customer service skills are extremely important. A successful NE will become a valuable and contributing part of the Kelser culture.

If you’re a network engineer who seeks to work with a dynamic professional IT services company please submit your resume and cover letter to careers@kelsercorp.com

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Duties and Responsibilities
  • Support Kelser external customers with:
    • Project Delivery
    • Participate with project management
    • Technical implementation
    • Technical documentation
    • Network monitoring
    • Network administration
  • Technical Requirements:
    • Route/Switch
    • Working knowledge of routing
    • IPSec VPN
    • Ability to troubleshoot complex issues
    • Ability to deploy route/switch/firewall solutions
    • Working knowledge of firewalls
    • Experience with Client VPNs
  • Promote Kelser products and services
  • Inbound customer support requests
  • Service delivery via excellent communication and customer service
  • Attend and comprehend training
  • Maintain current Cisco CCNA+ certification
  • Ability to achieve higher level certifications such as CCNP
  • Accurate time tracking/accounting
  • Stay current and be aware of emerging technologies and products
  • Availability on a scheduled basis for off-hours and/or on-call assignments
  • Other duties aligned with skill set, as directed by Kelser staff
Skills and Qualifications
  • Cisco CCNA certification required
  • 3+ years of current/“hands-on” experience with route, switch, firewall/VPN, and security (primarily Cisco)
  • Network monitoring
  • Demonstrated troubleshooting, problem-solving, and analytical skills
  • Excellent verbal and written communication skills
  • Project documentation (diagramming, written, etc.)
  • Bachelor’s Degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience

Kelser Overview

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience.

Kelser cares about what’s best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.

Kelser Corporation is an equal opportunity employer.