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Network Engineer

Job Title: Network Engineer
Location: Glastonbury, CT
Type: Full Time
Reports to: Manager, Technical Services

The Network Engineer (NE) will be a primary resource for monitoring/technical support of managed services and traditional customers (implementation of network projects). The ideal candidate has real-world experience supporting networks at a CCNA or above level, as it relates to: firewall/VPN, route/switch, server, desktop, and mobility. All applicants will be expected to demonstrate technical implementation and support of complex network environments and associated technologies. Cisco networking experience is required. The ideal candidate will possess 3+ years of experience with “hands-on” network support, focused on implementation and administration of network solutions. This position is external customer facing, so communication and customer service skills are extremely important. A successful NE will become a valuable and contributing part of the Kelser culture.

If you’re a network engineer who seeks to work with a dynamic professional IT services company please submit your resume and cover letter to careers@kelsercorp.com

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Duties and Responsibilities
  • Support Kelser external customers with:
    • Project Delivery
    • Project management participation
    • Technical implementation
    • Technical documentation
    • Network monitoring
    • Network administration
  • Technical Requirements:
    • Cisco based router and switch technologies
    • Meraki Wi-Fi and SD-WAN deployment experience
    • Working knowledge of 802.11 and Wi-Fi security methods
    • Working knowledge of VLANs, VTP, and STP
    • IPSec, SSL, and remote access VPN solutions
    • NGFW experience
    • Advanced IP addressing understanding
    • Proficient with DNS, DHCP, Radius, and other network based services
    • Network security best practices
  • Promote Kelser products and services
  • Handle inbound customer support requests
  • Service delivery via excellent communication and customer service
  • Attend and comprehend training
  • Maintain current Cisco CCNA+ certification
  • Ability to achieve higher level certifications such as CCNP
  • Accurate time tracking/accounting
  • Stay current and be aware of emerging technologies and products
  • Availability on a scheduled basis for off-hours and/or on-call assignments
  • Other duties aligned with skill set, as directed by Kelser staff
Skills and Qualifications
  • Cisco CCNA certification required
  • 5+ years of current hands-on experience with route, switch, firewall/VPN, and security (primarily Cisco)
  • Network monitoring
  • Demonstrated troubleshooting, problem-solving, and analytical skills
  • Excellent verbal and written communication skills
  • Project documentation (diagramming, written, etc.)
  • Bachelor’s Degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience

Kelser Overview

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience.

We’re a team of biznologists who bring boundless enthusiasm, technical curiosity and genuine concern for the success of our clients to each engagement.

The title reflects what we know to be true: you can’t have technology without understanding the business framework in which it operates. Together, we’re creating a world of energized relationships and shared prosperity. If that’s how you like to work, come join us. Our team’s energy creates an enthusiastic and engaging workspace. We rely on a continuous infusion of innovative and creative ideas providing everyone the opportunity to use their individual skills and abilities to guide our clients through the numerous IT challenges they encounter on a daily basis.

Kelser empowers each employee to make an impact every day by living our values. Hard work is not only appreciated but rewarded. As a result, we have achieved high employee retention and development. Many employees have been with Kelser for more than 20 years.

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience. Kelser cares about what's best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.



Kelser Corporation is an equal opportunity employer.