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Senior Systems Engineer

Job Title: Senior Systems Engineer
Location: Glastonbury, CT
Type: Full Time
Reports to: Manager, Technical Services

Kelser provides IT solutions that enable the success of our clients. We’re looking for an individual who is driven to cultivate relationships with our clients where we can create solutions and prosper together. The individual who is selected can expect to dedicate significant energy to deliver on the expectations of the role. In response to that dedication comes the unwavering support of the entire Kelser organization, and the compensation deserved for the effort.

The Senior Systems Engineer (SSE) will be a primary resource for advanced server and virtualization architecture, implementation of network projects, monitoring/technical support of managed services, and some pre-sales engineering support.  Specifically, the SSE will be responsible for supporting server infrastructure at an advanced/expert level. The qualified applicant will be expected to demonstrate implementation and support of complex network environments and associated technologies.  This individual should possess specific VMware and Windows infrastructure expertise, including the delivery services to external customers.  This position is external customer facing, so communication and customer service skills are extremely important. It is expected that the SSE always represent the company, brand, and offerings in a positive manner.

If you’re an energetic professional who seeks to work with a dynamic IT services company, please submit your resume and cover letter to careers@kelsercorp.com.


Duties and Responsibilities
  • Promote Kelser products and services
  • Support Kelser external customers with:
    • Project delivery
    • Server monitoring
    • Server administration
    • Inbound customer support requests
    • Pre-sales engineering
  • Technical Requirements:
    • Virtual environments
    • OS experience
    • Server/storage architecture and optimization
    • Network infrastructure
  • Service delivery via excellent communication and customer service
  • Attend and comprehend training
  • Ability to achieve higher level certifications such as MCSE and VCP
  • Accurate time tracking/accounting
  • Stay current and be aware of emerging technologies and products
  • Availability on a scheduled basis for off-hours or on-call assignments
  • Other duties aligned with skillset, as directed by Kelser staff
Skills and Qualifications
  • MCSE preferred, VCP preferred
  • 8+ years experience with hands-on server support, focused on implementation and administration of complex IT solutions
  • 5+ years experience with AD administration – including forest upgrades
  • 2+ years experience Office 365 migrations
  • 5+ years experience installing, configuring, troubleshooting and administering Exchange, Windows Server
  • 5+ years experience managing and administering complex ESX environments
  • Knowledge of network security concepts, detection/protection technology, penetration testing methods, vulnerabilities assessments, and remediation procedures
  • Expertise with server OS products and related applications, specifically: Windows Server 2008+, VMware and associated tools, Citrix, AD, and Exchange
  • Expertise with advanced virtualized server environments
  • Server monitoring
  • Root-cause determination
  • Outcome driven
  • Demonstrated troubleshooting, problem solving, and analytical skills
  • Excellent verbal and written communication skills
  • Project documentation (diagramming, written, etc.)
  • Bachelor's Degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience

Kelser Overview

We’re a team of biznologists who bring boundless enthusiasm, technical curiosity and genuine concern for the success of our clients to each engagement.

The title reflects what we know to be true: you can’t have technology without understanding the business framework in which it operates. Together, we’re creating a world of energized relationships and shared prosperity. If that’s how you like to work, come join us. Our team’s energy creates an enthusiastic and engaging workspace. We rely on a continuous infusion of innovative and creative ideas providing everyone the opportunity to use their individual skills and abilities to guide our clients through the numerous IT challenges they encounter on a daily basis.

Kelser empowers each employee to make an impact every day by living our values. Hard work is not only appreciated but rewarded. As a result, we have achieved high employee retention and development. Many employees have been with Kelser for more than 20 years.

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience. Kelser cares about what's best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.

Kelser Corporation is an equal opportunity employer.