In Marilyn’s role as Customer Support Manager, a project may involve small details, but their impact on the client can be great. That’s why she spends much of her day ensuring that every aspect of a client project is accurate and on schedule.
“I am constantly looking for ways to personalize the business for each of our customers by listening to their needs, while remaining operationally efficient for the Kelser team.”
Marilyn takes the time to understand both the business needs of the clients she serves as well as the procurement processes at their organizations so she can help make each engagement run smoothly and efficiently. Often, this can involve guiding clients through their own procurement processes.