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8 Top Benefits Of Managed IT Support For Nonprofit Organizations

Written by Patrick Martin | March 26, 2025

Just like businesses in the private and public sectors, schools, and other institutions, nonprofits rely on technology to function effectively.

From fundraising and grant solicitations to distributing resources, technology enables many nonprofits to fulfill their mission of serving others.

So, who do nonprofits rely on to ensure that their IT systems stay up and running? Oftentimes, they turn to a colleague who happens to have a technology background or informal training.

Other times, they call up their standby, "Mr. Fix It" IT technician that they’ve used for years to troubleshoot their software and devices as problems pop up.

Nonprofit organizations are also often the target of malicious actors for several reasons.

For starters, hackers know that their limited resources could signal that they're using outdated systems with hidden security weaknesses that can be exploited.

Hackers are also attracted by the vast amounts of personal data that nonprofits possess and share with their partners, constituents, and outside agencies.

In this article, we’ll detail 8 key benefits of managed IT for nonprofits. You'll also learn how managed IT helps nonprofits save money and maximize resources.

With this information, you’ll understand how you can use technology to gain an advantage, navigate market changes, and propel your organization. 

What Common Technology Challenges Are Nonprofit Organizations Facing?

Nonprofit organizations today must juggle many different priorities, including donor management, grant writing, governance and oversight, volunteer management, community outreach and engagement, and regulatory considerations, among others.

Technology is the driving force behind all of these considerations.

That’s why charities, foundations, and similar not-for-profit entities depend on their IT software and hardware staying up and running securely and efficiently at all times.

Nonprofits need reliable technology to streamline data management, facilitate collaboration and communication, and serve their targeted communities.

Many nonprofits, however, are hindered by budgetary constraints, relying heavily on state, federal, and local funding, grant awards, and private donations to function. With limited resources, they often fall behind in managing and maintaining their infrastructure.

Outdated technology, overloaded data centers, network configuration issues, and a lack of robust data privacy and cybersecurity measures are some of the common IT challenges facing nonprofits today.

Related Article: Device Management: Why You Need A Plan To Replace Your Business Tech

Many nonprofits also lack dedicated IT teams, leaving them vulnerable to software or device failure, cyber threat, or a data breach, putting their organization and sensitive data at risk.

They also often lack internal expertise to provide training on best practices for handling sensitive data, using and maintaining IT equipment, and cybersecurity protocols. 

Given these factors, many nonprofits are ill-prepared for disaster.

Globally, 27 percent of nonprofits have experienced a cyberattack, and 80 percent say they have no plans or strategy in place in the event of a cyberattack, according to recent reports.

What's more, a sizeable chunk of these not-for-profit organizations admit to having problems with data and IT management. 

Twenty-seven percent of nonprofits had problems collecting and working with data, 24 percent reported a lack of expertise, and 23 percent experienced challenges with their technology, according to a 2024 report by Nonprofit Technology Network and Idealware.

According to a survey by NetChange on nonprofits’ use of technology, only 11 percent of respondents viewed their approaches to technology as being highly effective, as reported by the Yale School of Management.

What Are The Key Benefits Of Managed IT Services For Nonprofit Organizations?

Nonprofit managed IT services brings significant benefits, including cost savings, enhanced security, increased efficiency, and the ability to focus on their core mission, all while gaining access to specialized IT expertise. 

Given the diverse IT concerns facing nonprofit associations, a number of organizations are partnering with managed IT service providers (MSPs) to help them solve their IT issues.

So, why should nonprofits use managed IT services? 

Here’s a more detailed breakdown of 8 key benefits of managed IT for nonprofits:

1. Cost Savings:

  • Nonprofits gain a whole team of specialized expertise to help you leverage your technology to navigate market changes, boost security, and provide a competitive advantage—all at a predicable monthly cost.

2. Access to specialized skills and expert IT guidance:

  • Scalable, proactive support to optimize uptime and efficiency without the expense and responsibilities that come with hiring an in-house IT team

Related Article: How Can Managed IT Services Drive Your Digital Transformation?

3. Scalability: Adapt Your IT Support as Your Nonprofit Grows

  • Flexibility to scale your IT resources and support as your needs change 

  • Choose the right support level to fit your organization's needs

4. Peace of mind:

  • Focus on your core mission and serve your constituents instead of IT problems

5. Improved regulatory and insurance compliance:

  • Rigorous security controls to satisfy data privacy and cybersecurity regulations

  • Strategic guidance for meeting the compliance requirements needed to obtain and keep cybersecurity insurance

  • Business continuity and disaster recovery planning to ensure that your organization is prepared for and can survive a disaster

Related Article: Why A Growing Number Of Businesses Are Choosing Hybrid Cloud

6. Proactive IT monitoring and maintenance:

  • Proactive monitoring and maintenance to detect and repair potential issues and vulnerabilities before they can turn into major headaches

7. Increased Efficiency:

  • Advanced software and technologies to improve your operational efficiency, streamline your infrastructure, and enhance productivity with customized solutions tailored to your needs

  • Maximize your resources within your budget constraints

8. Strategic Roadmap:

  • Expert insight and guidance toward developing a comprehensive IT plan

  • Developing a strategic plan that aligns your technology with your organization’s long-term plans

Related Article: Gain A Competitive Edge: Strategic vCIO And TAM Support in Managed IT

What Criteria Should You Use To Find The Right MSP For Your Nonprofit?

Just like their business counterparts, not-for-profit entities rely on their technology to navigate market changes and reach their stated goals and driving mission.

Before selecting an MSP, there are several essential factors to ensure that you choose a provider that is a good fit for your organization.

Some important criteria to consider when choosing an MSP:

  • Your organization’s IT needs: What are your immediate technology needs and long-term goals for your nonprofit?

  • Referrals: Seek referrals of MSPs from your partners, nonprofit councils or associations, or other not-for-profit groups.

  • Provider location and size: Do you prefer working with a smaller local managed IT provider who can provide onsite support when needed, or are you OK working with a large, more impersonal MSP?

  • Sales tactics: How much focus does the provider place on themselves during your initial communications? Are they using aggressive tactics to get you to sign on with them? How transparent are they in their communication and website presence?
  • Provider longevity: How long has the provider been in business? Do they have other clients within the nonprofit sector?

  • IT and industry expertise: What specific IT solutions does the provider offer? What specialized areas of expertise do they have? How knowledgeable are they about nonprofit organizations and privacy and security regulatory requirements?

  • Accessibility and responsiveness: How responsive are they, even in responding to your initial outreach?

  • Philosophy: What is their business philosophy when it comes to managed IT support? Do they make it a priority to give back to the community?

  • References: What do current and former clients say about the MSPs you’re considering?

The Bottom Line With Managed IT Services For Nonprofits

After reading this article, you now have a more complete understanding of key aspects of managed IT services for nonprofits.

You also now know how nonprofit managed IT services can help improve efficiency, data protection, and compliance, and keep your organization running smoothly and securely into the future.

You also understand how managed IT provides affordable and dependable tech support for small organizations who don't have an in-house IT team.

So, is managed IT support right for your nonprofit organization?

Consider the significant costs of hiring your own internal IT team and damage that could result from a possible cybersecurity incident when deciding if managed IT services for nonprofits are worth the investment. 

With that said, whether you’re a nonprofit organization that’s never used managed IT services, or you’re looking to switch providers, it's important that you take a measured, deliberate approach to find the right provider for your organization.

Once you’ve determined your IT considerations and what you need out of a managed IT provider, do your research to assess two or three providers who meet your specific criteria—regardless of whether you choose to work with us or some other MSP.

This can help improve the chances of building a lasting partnership with your managed services provider.

If you think you couldn’t possibly afford managed IT, think again. Managed services is much more affordable than many people believe.

For an idea on how much managed services will cost your nonprofit, click the link to get your instant, no-cost and no-obligation estimate.

Or, click the button below to reach out to us. We’d love to talk to you about working together to implement the right IT solutions to help ensure that your organization continues to run securely and efficiently into the future.