After working with hundreds of clients as an MSP, we’ve noticed that prospective customers often have similar questions in the discovery phase of our working relationship:
Strategic IT management can make the difference between success and failure for any organization. Whether it’s managing service requests efficiently, making sure your backups are really backing up, or planning for an upcoming software refresh, having dedicated IT resources that are appropriate for your business is key.
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“We rebuild lives.” That advertising slogan was on full display at the Hospital for Special Care’s (HFSC’s) Annual Meeting on Oct. 19 at the Aqua Turf in Southington, CT. The combined business meeting and donor appreciation event, attended by more than 150 people, celebrated the hospital’s 80 years of service.
Is your IT support group overwhelmed? Does your website take forever to load? Is your customer experience suffering? Do software upgrades happen at inconvenient times? Are help tickets lagging?
IT service delivery managers (SDMs) often are tasked with many different (and conflicting) responsibilities. What is the role of an IT SDM? Could your business benefit from having someone dedicated to that role? If so, how can you make that happen?
With data breaches in the news every day, most organizations have shored up their cybersecurity efforts. In spite of that, many have overlooked a key element: physical security.
The Kelser Charity Challenge raised more than $42,000 — a new event record — for the Center for Cognitive Health at Hospital for Special Care. After taking our 2020 fundraiser online it was great to be back in the swing of things on Sept. 14 at Indian Hills Country Club in Newington.
Cyber threats are a persistent issue for businesses and individuals alike. At Kelser, we are always working with our clients to make their businesses more secure. October is Cybersecurity Awareness Month, so we've asked our in-house experts for some tips and insights you can use to better secure your business and home (especially now that the two have become more closely linked for so many of us). Here some simple actions you can take to improve your cybersecurity at work and home.