We take the time to understand your business. This helps us learn how best to use technology to meet your goals and determine if we are a good fit to work together. We provide the unbiased information you need to make the best IT decision for your organization, regardless of whether or not we work together.
Strategic IT experts including a Virtual Chief Information Officer (vCIO) and Technical Alignment Manager (TAM) keep you informed about the latest IT trends and technology solutions and work with you to plan for the future of your business. Through periodic business reviews, your vCIO provides a technology roadmap with budgetary guidance so there are no surprises. Your TAM visits your site regularly to work on a list of tasks identified and prioritized jointly with you.
Understanding your unique goals and IT infrastructure positions us to determine how IT can best support your organization. In addition to managed IT, we have the technical depth and expertise to help with projects that may fall outside your managed services agreement.
Many small and medium-sized businesses struggle to afford to hire and retain the full complement of IT experts they need to care for their IT infrastructure. For one predictable monthly expense, you gain the confidence of a deep bench of expertise without bearing the cost of hiring your own staff.
Whether you have 5 tickets in a month or 50, they are covered. Users have unlimited access to our service desk so they have the support they need when they need it.
We are on top of the latest trends in cybersecurity and data security. Managed verified backups enable business continuity and faster disaster recovery in the event of a breach.
In short, we treat your business as it if were our own. Trust. Comfort. Confidence. You always know what to expect.
Old Mystic Fire Department provides vital emergency services in the community. Together, we implemented technology solutions that minimize downtime and address their unique needs, so they can focus on providing that crucial service for their community.
Local manufacturer Empire Industries was struck by a ransomware attack. They reached out to Kelser to assist with the remediation but found so much more in the ongoing partnership. See how Empire Industries improved their cybersecurity and reduced IT downtime with managed cybersecurity and vCIO services.
As they approached 100 years in business, Hoffman Auto Group was ready for a digital transformation. See how Hoffman Auto Group leveraged technology and worked with the Kelser team to streamline processes in order to strengthen relationships with their customers.
Traditional IT services are often reactive. The user calls someone to come fix things that stop working. This leads to possible downtime and unpredictable costs.
With managed IT support, your provider continuously monitors your IT environment to make sure it’s running at peak efficiency, minimizing downtime for your business.
This proactive approach maximizes efficiency, security, and availability of your IT infrastructure while minimizing potential losses of money and productivity caused by unexpected downtime. It also makes budgeting easier because you pay one predictable amount each month.
You should fill out this form if:
✔️You need IT support that meets your business goals
✔️ You need help with cybersecurity to secure your company's data
✔️You need a clear strategic IT plan to support your business growth