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Managed Services

Comprehensive managed services turn your IT department from an operating drain into a critical business asset.

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We have your IT covered

This is what that means specifically...
For Leadership
For IT Employees
For All Other Employees

A partnership with Kelser means you have a complete understanding of how technology impacts your bottom line.

This perspective provides a critical competitive advantage over your competitors.

You gain a high-level, technology-minded executive by your side to align your IT strategy with your vision and goals for the future. You benefit from top-dollar insight at a fraction of the cost of adding to your executive team.

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Working with Kelser means everything just works.

You gain certified technology experts on your team without the overhead, vacation, or sick day considerations.

Kelser is beside you in the trenches handling the day to day tasks that keep the lights on. This allows you to focus on more meaningful activities. You’ll spend less of your time putting out fires and more time designing and implementing initiatives that make the best use of your skills.

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A relationship with Kelser means that you don’t have to think about the technology on your desk.

Whether that desk is in the office, at home, or somewhere else, there’s nothing stopping you from making the most of your workday.

Your files are available, your data and devices are protected, the network is always up and so fast that you don’t think about load times. Technology works best when you don’t have to think about it and that’s your experience day in and day out.

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Success Video - Empire Industries

Local manufacturer Empire Industries was struck by a ransomware attack.

They reached out to Kelser to assist with the remediation but found so much more in the ongoing partnership.

See how Empire Industries improved their cybersecurity and reduced IT downtime with managed cybersecurity and vCIO services.

Comprehensive Managed Services

We give you peace of mind and get you back to what’s really important—running your organization more smoothly and profitably—while we keep everything going behind the scenes.

If you’re like most of our clients, you don’t want to know about all the inner workings of your IT infrastructure. You simply care about the end result - that it works when you need it. Unfortunately, it’s rare that you’re able to take such a hands-off approach. Most times, employees spend their valuable time putting out fires and keeping the lights on, instead of engaging in more productive, strategic activities.

This is where we can help. Our comprehensive managed services offering includes support for your entire IT infrastructure including software, hardware, and configuration as well as cybersecurity, business continuity, disaster recovery, networking, and wireless.

You’ll get all the benefits of a faster, reliable, more secure environment—at a fraction of the expense of hiring an in-house team. The recurring monthly cost of our managed services makes your IT budget predictable and scalable as your company grows and evolves.

Managed Services in Connecticut and Massachusetts

A solution that works for every client regardless of industry, objectives, or budget.

Our team of certified systems engineers monitors your environment in search of performance issues and points of optimization. You also gain access to a dedicated Service Delivery Manager who coordinates everything for you.

Get Started With Managed Services

Our Comprehensive Managed Services Include:

  • Anti-malware licensing
  • Managed anti-malware
  • Incident notification and remediation
  • Automated patching (OS + 3rd Party)
  • Automated monitoring
  • Email Support
  • Managed Servers Including Disaster Recovery
  • Managed Network
  • Managed DNS-based Protection
  • Managed Spam Filtering and Protection
  • Automated maintenance
  • Unlimited technical support
  • Help Desk
  • Dedicated vCIO (virtual Chief Information Officer)
  • Dedicated TAM (Technical Alignment Manager)
  • Strategic IT planning
  • Quarterly business reviews
  • Managed Employee Awareness Training

 

Discover How Managed Services Can Move Your Business Forward

Get in touch to schedule a consultation.

We'd love to learn more about the specific roadblocks that could be holding you back and discover together how we can remove them to get your business moving towards its goals.