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Get The IT Support You Need

You're an expert at what you do for your business. You need an IT expert that keeps your systems available, secure and efficient. You need a partner that understands your business and makes sure your IT infrastructure supports your strategic goals.

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Take The Managed IT Support Quiz

Stop Spending Time On Your IT Issues

Our 3 Step Process Gets Your IT Back On Track.

1. Fill Out The Simple Form

Tell us about your IT issues by clicking the button below.

2. Meet With An IT Professional

One of our IT professionals will reach out for a discovery call.

3. Never Worry About Your IT

 Bring the right solution to your business.

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Handling Technology Challenges Across All Industries.

Learn how managed IT support can help your organization by clicking the banner below.

 

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Construction
Financial
HealthCare Providers
Higher Education
Manufacturing
Legal
Insurance

IT Support For Construction Firms In The Office And At The Jobsite

Technology is a powerful tool for improving efficiency and safety in the construction industry. We help construction firms leverage mobile tech to connect on-site workers with the resources and IT systems back at the office in real-time. If conditions or client requirements change, the systems we design are built to adapt quickly and minimize lost time.

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IT Support For The Financial Leaders Of Today And Tomorrow

Due to the high value of data intrinsic to the industry, financial companies are a target of choice for cyber criminals. Our robust cybersecurity solutions meet all regulatory requirements and take every possible step to prevent data breaches. We help financial firms take advantage of the benefits of the latest technology without putting clients at risk.

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IT Support For Hospitals And Medical Practices

Healthcare providers can make a big difference in patient outcomes with the right technology tools. We improve the patient experience through secure access to information at the point of care. Our clients can quickly respond to new information and collaborate with other providers.

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IT Support For Tomorrow’s Colleges And Universities

Technology is shaping the learning experience, making new ways of teaching and studying possible. We work with educational institutions to facilitate collaborative IT environments that expand what professors and students can accomplish. We specialize in connecting campus communities securely, implementing safeguards that never impede the academic process.

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IT Support for Manufacturers Of The Future

Today’s manufacturing companies require more efficient workflows, secure access to information throughout the plant, and reliable network systems. By nature, manufacturers are hyper-focused on producing as efficiently as possible. The tech on the assembly line is so specialized that IT systems often take a backseat. That could be a missed opportunity to gain a competitive edge.

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IT Support For Legal Practices And Law Firms

Legal firms absolutely cannot compromise on ready access to data in order to work efficiently, or being protected against data breaches that would undermine confidentiality. For us, these two goals are not at odds. Our solutions regulate access to data so that your team can meet tight deadlines, while providing maximum protection against cyber attacks that could destroy a law firm's reputation in a day.

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Industry-Leading IT Support For Insurance Companies And Agencies

Innovating to stay ahead of the unique IT needs of large insurance enterprises has been the backbone of our business for decades. Our experience extends to every type and size of business in the insurance industry. We design systems that enable our insurance customers to use technology to increase efficiencies and streamline their workflow.

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How We Help

Managed IT Support

Proactive support and maintenance you need to keep your business operating at all times.

Cybersecurity

Protect yourself against threats that cause costly and reputation damaging attacks on your business.

Data Center Services

Custom enterprise solutions that lower cost by leveraging the cloud to provide improved speeds and availability.

Business Continuity & Disaster Recovery

A strategy to help keep your business available and reduce your downtime.

Network & Wireless

Reliable and fast networks that are customized to meet your business's unique requirements.

Supply Chain Services

Reliable and fast networks that are customized to meet your business's unique requirements.

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You Deserve An IT Company You Can Trust

How do you know that the company you're partnering with will follow up on their claims after you sign on the dotted line?

A lot of providers say that their people or processes are the best. We prove our commitment to our clients by having them speak for us.

Here's a live widget showing our customer satisfaction (CSAT) score on a scale of 0-100 as well as reviews submitted by our clients.

According to the American Customer Satisfaction Index (ACSI), the average CSAT benchmark score across all industries was 75.4 last year.

Technology is Inevitable – You Can’t Run a Business Without It

Think of it as a tool to enable growth and give you a competitive advantage, not as a drain on your bottom line.

You need to rest easy knowing your systems are efficient, secure, up to date, and available. We are dedicated to making sure that your services align with your business goals.

Every client is different, which is why we are uniquely qualified to manage your needs in whichever way works best for your business. Whether it's seamlessly integrating with your current IT team or taking all the angst of technology off your plate, we take care of it.

Success Story: Old Mystic Fire Department

Old Mystic Fire Department provides vital emergency services in the community. Together, we implemented technology solutions that minimize downtime and address their unique needs, so they can focus on providing that crucial service for their community.

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Success Story - Hoffman Auto Group

As they approached 100 years in business, Hoffman Auto Group was ready for a digital transformation. See how Hoffman Auto Group leveraged technology and worked with the Kelser team to streamline processes in order to strengthen relationships with their customers. 

HubSpot Video

 

Success Story - Empire Industries

Local manufacturer Empire Industries was struck by a ransomware attack. They reached out to Kelser to assist with the remediation but found so much more in the ongoing partnership. See how Empire Industries improved their cybersecurity and reduced IT downtime with managed cybersecurity and vCIO services.

HubSpot Video

 

The Latest News and Insights

What Costs & Services Aren't Included In Managed IT Support?

Business and IT leaders who are exploring the possibility of working with an outside IT provider are often well versed on the costs and services...

Read More »

Is Managed IT Support A Good Solution For Individuals?

Most business and IT leaders have heard about managed IT support. If you have a full complement of managed IT professionals caring for your business...

Read More »

What is Aruba ClearPass? How Does it Protect Your Network?

Editor’s note: This article was originally posted in 2017 and has been updated to reflect new information. 

Read More »

See What People Have to Say About Their Experience Working with Us

 

HubSpot Video
Success Story

Managed cybersecurity provides manufacturer’s IT systems with efficient, continuous protection

Empire Industries, a third generation manufacturing business, had not upgraded its IT security since its initial installation.

READ THE FULL STORY »

By using state-of-the-art security products that did not require customization, Kelser improved Empire’s cybersecurity posture in a short 3 week timeframe, and added little to no complexity to the system.

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In Our Community

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Connecticut Gay & Lesbian Chamber

Metrohartford Alliance

MetroHartford Alliance

TechSelect TechData

Tech Data TechSelect

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Naval & Maritime Consortium

Awards and Accolades

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Triple Crown Award

Triple Crown Award winners are among the largest IT solution providers in North America from a revenue standpoint on the Solution Provider 500 list, while ranking as one of the fastest-growing organizations in the channel with recognition on the Fast Growth 150 list, and have received the highest-level certifications from leading vendors on the Tech Elite 250 list.

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Tech Elite 250

This annual list acknowledges the top tier of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size. Wins in 2021, 2020, 2016.

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Managed Service Provider (MSP) 500

This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Wins in 2020, 2019, 2018, 2017.

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Solution Provider 500

This is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. Wins in 2019, 2018, 2017, 2016, 2015, 2014, 2013.