You're an expert at what you do for your business. You need IT support services that keep your systems available, secure and efficient. You need a partner that understands your business and makes sure your IT infrastructure supports your strategic goals.
It takes too long to resolve IT issues
Unexpected IT costs keep coming up
We have outgrown our current IT provider
Our internal IT person is leaving or left
We don't know if we are secure or exposed to cyberattacks
Our IT team needs help with compliance
Our IT team is exhausted and stretched thin
We don't have a clear strategic IT plan for the future
Proactive support and maintenance you need to keep your business operating at all times.
Protect yourself against threats that cause costly and reputation damaging attacks on your business.
Custom enterprise solutions that lower cost by leveraging the cloud to provide improved speeds and availability.
A strategy to help keep your business available and reduce your downtime.
Reliable and fast networks that are customized to meet your business's unique requirements.
Our supply chain services manage each device's lifecycle from procurement through decommission, allowing you to run your business more efficiently.
A lot of providers say that their people or processes are the best. We prove our commitment to our clients by having them speak for us.
Here's a live widget showing our customer satisfaction (CSAT) score on a scale of 0-100 as well as reviews submitted by our clients.
According to the American Customer Satisfaction Index (ACSI), the average CSAT benchmark score across all industries was 75.4 last year.
You need to rest easy knowing your systems are efficient, secure, up to date, and available. We are dedicated to making sure that your services align with your business goals.
Every client is different, which is why we are uniquely qualified to manage your needs in whichever way works best for your business. Whether it's seamlessly integrating with your current IT team or taking all the angst of technology off your plate, we take care of it.
Shortly after signing a managed IT support agreement with Kelser, your technical alignment manager (TAM) will visit your site to familiarize...
Editor’s Note: This article was originally published in 2021, but has been updated to reflect new information.
By using state-of-the-art security products that did not require customization, Kelser improved Empire’s cybersecurity posture in a short 3 week timeframe, and added little to no complexity to the system.
Triple Crown Award winners are among the largest IT solution providers in North America from a revenue standpoint on the Solution Provider 500 list, while ranking as one of the fastest-growing organizations in the channel with recognition on the Fast Growth 150 list, and have received the highest-level certifications from leading vendors on the Tech Elite 250 list.
This annual list acknowledges the top tier of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size. Wins in 2021, 2020, 2016.
This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Wins in 2020, 2019, 2018, 2017.
This is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. Wins in 2019, 2018, 2017, 2016, 2015, 2014, 2013.