Focus on your business while we focus on your IT
You need an IT support partner who understands your business goals and needs
Technology issues are inevitable, frustrating and can cost your business time and money. You need the confidence that your IT support partner will respond and resolve IT issues quickly and efficiently.
What is a Service Desk?
Every IT issue that impacts your business is important. When your IT acts up, your service desk gets the issue resolved. A simple issue can be quickly resolved by a dispatcher. A more complex situation will be escalated to a specialized engineer.
When should you submit a service ticket to the Service Desk?
When your IT device isn't working as usual, submit a ticket right away, so small issues don't turn into complex ones.