If you’ve never used managed IT services before or you’re considering switching providers, you may have the false impression that they’re all alike.

GLASTONBURY, CT — In a recent ceremony, Kelser Corporation presented the Hospital for Special Care's Center For Cognitive Health with a donation of $49,000, the proceeds from its Annual Kelser Charity Challenge.

Are frequent technology issues disrupting your business workflow? Want to find out if there are any hidden vulnerabilities lurking within your IT environment and how to fortify your defenses against evolving cyber threats?

Creating an effective access control system to safeguard your IT network, data, and devices to only authorized users is considered a basic part of cyber hygiene.

How do I submit a helpdesk ticket to Kelser Corporation? How are IT helpdesk service tickets assigned? I have multiple technical issues—do I need to submit a separate request for each one? How are helpdesk requests prioritized? How long can I expect to wait to get my IT problem resolved?

Why is my computer so slow? I can’t connect to the internet. I’ve forgotten my password and can’t log in to my computer. I accidentally deleted an important file. I think I have a virus on my PC.

So, you’ve started your search for a local managed IT service provider (MSP) to solve your IT pain points and help you use your technology to gain a competitive edge.

Just like businesses in the private and public sectors, schools, and other institutions, nonprofits rely on technology to function effectively.