Over time, you’ve noticed some of the classic signs that you need extra help with your organization’s IT function: You’re struggling to hire someone with the skills or expertise you require for a particular job. As employees fight to resolve the most critical IT problems, your routine low-level maintenance activities are falling by the wayside. There’s limited bandwidth to work on long-term strategic projects that can bring more value to your business.
Technology plays an increasingly crucial role in organizations of all sizes and industries. That’s one reason why 89 percent of companies expect their IT budgets to grow or stay the same in the next year. However, when times get tough and businesses need to cut corners, the IT department is often among the first targets for cost reduction.
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As a managed services provider in Connecticut, we often get asked about the pros and cons of having internal or outsourced IT services. There are benefits to both, but the right decision usually comes down to the specific needs of the individual organization.
Joining forces with an IT managed services provider (MSP) gives you the benefits of having a full-time IT staff, without the full-time expenses that go with them. MSPs can enrich even small and medium-size businesses with a wealth of IT knowledge and experience that wouldn’t be available at the same price point with in-house employees.
Every IT department can agree that achieving maximum efficiency is an important goal for them to work towards. Unfortunately, far too many companies aren’t able to reach this goal. According to a survey by Deloitte, only 22 percent of chief information officers agree that they have a high-performing IT culture.
Throughout our decades in the IT business, we’ve heard every reason in the book for why you don’t actually need a local IT managed services provider (MSP):
As part of my role as CTO at Kelser, I am also vCIO for some of our clients, such as Hoffman Auto Group. A vCIO, also called a virtual or fractional CIO, performs the strategic function of a tech executive for an organization that doesn’t necessarily need a fulltime CIO in house.
Many managed service providers (MSPs) will tell you that they offer network security services—but how do you know that their offerings are actually high-quality and useful to you as an organization?