Information technology blog, cybersecurity blog

From tornadoes and floods to security breaches and employee error, unexpected catastrophes can befall any type of business. While you may not be able to prevent or even anticipate disaster, you can be well-prepared before it strikes in order to minimize the impact and downtime. The importance of testing your plans for disaster recovery and business continuity can’t be understated.

Managed services providers (MSPs) offer 24/7 support for your entire IT infrastructure: software, hardware, and configurations. These services are remotely monitored and managed in order to keep a pulse on your IT environment at all times.

From Hurricane Irene in 2011 to the “blizzard of 2013” that dumped two feet of snow across much of the state, Connecticut has seen its fair share of extreme weather. Not only do these natural disasters disrupt people’s daily lives and prevent them from coming into work, they also disable or damage critical business infrastructure and utilities such as power, electricity, and heating.

With news of another cyber attack in the headlines every other week, it’s hardly surprising that businesses of all sizes and industries are growing more and more concerned. 68 percent of organizations believe that they are “very vulnerable” or “extremely vulnerable” to a data breach.

What Are Managed Services? Managed services are the IT operations, functions, and processes that an organization chooses to outsource to a third-party external managed services provider (MSP). The organization signs a contract with the MSP known as the service level agreement (SLA) that outlines the MSP’s roles and responsibilities when monitoring and managing your IT services.

Last month, I was thrilled to be invited back to the 94.9 FM CBS Radio airwaves for another episode of Real Estate Radio (listen to my first appearance here). I actually love this radio show. It seems so random—a full hour about real estate—but the hosts Byron Lazine and Pat Kenny use real estate as a jumping off point to talk about a wide range of topics that affect quality of life and where people choose to live. This time around we focused on hot topics in the tech world including Facebook privacy and the GDPR, ransomware, and phishing following high-profile cyber attacks in Connecticut.

There's no way around certain disastrous scenarios in terms of IT. With computer systems, the question of operational mismanagement or dissolution shouldn't be "if", it should be "when". When will systems collapse? And perhaps, how? Whether through user error, natural disaster, cybercriminal intrusion, or sabotage, there's a much higher likelihood operations will experience compromise predicating recovery from disaster. The key here is to hope for the best and expect the worst. If you expect the worst, in terms of disaster recovery, then you should have a protocol lined up so you can recover when that scenario arises. This is where virtualization can be a very important part of your operation's security. Here’s the explanation of IT services experts in CT why:

Before outsourcing your company’s IT in CT, you have to consider where you’re going to start. After all, transitioning all processes to the cloud in one go can be overwhelming and impractical. It’s best to ease into it slowly, beginning with an entry point before transferring everything.