Information technology blog, cybersecurity blog

Editor's note: This article was originally posted in 2018, but has been updated to include the most current information. 

Editor’s note: This article was originally posted in 2017 with the title How to Make Sure You Have Disaster-Ready Data Backups, but has been updated to reflect more comprehensive and current information. 

Editor's note: This article was originally published in 2019, but has been updated to include the latest, most comprehensive information. Most business leaders don’t relish the idea of the possibility that disaster will strike their organization. Whether it’s a natural or man-made disaster, the ramifications can be equally damaging. At a minimum, disasters of either kind can cause downtime, damage to your reputation, and financial loss. 

Your senior network engineer just quit without warning. Or maybe a hacker penetrated your firewall. Or you’ve had a recent workforce reduction that’s affected your IT department.

The novel coronavirus pandemic has taught us several lessons already and there’s likely more to learn. We’ve learned the definition of essential businesses and personnel during a time of crisis, the term “social distancing”, which employees are able to perform their duties remotely, and more. We’ve also learned that pandemics need to be included in every organization’s business continuity/disaster recovery (BCDR) plan. If you already account for them in your business plan, kudos to you! I recently wrote about how to go about this for the Hartford Business Journal and have included more detail below. When putting together a BCDR plan, I think many of us focus on the more typical potential disasters that come to mind like weather, human, and data related incidents. When gathering my thoughts for this, I even subconsciously put pandemic last when listing out types of plans to consider making. Did you have a plan in place that’s helped get your business through this crisis?

It’s been a difficult summer for Connecticut public schools when it comes to cybersecurity. In addition to the three Connecticut school districts hit by cyber attacks in late July, it recently came to light that the Wolcott public school district suffered a devastating ransomware attack months ago from which it has not fully recovered. No data was stolen, but a great deal of data was locked and held for ransom, much of which was not backed up. As a result, teachers are starting the new school year without key materials.

From tornadoes and floods to security breaches and employee error, unexpected catastrophes can befall any type of business. While you may not be able to prevent or even anticipate disaster, you can be well-prepared before it strikes in order to minimize the impact and downtime. The importance of testing your plans for disaster recovery and business continuity can’t be understated.

Managed services providers (MSPs) offer 24/7 support for your entire IT infrastructure: software, hardware, and configurations. These services are remotely monitored and managed in order to keep a pulse on your IT environment at all times.