The latest issue of Corporate & Incentive Travel Magazine tells the story of how I was at a conference—a cybersecurity conference of all things!—and it provided an unsecure general access wireless network. There was no preregistration for this network and the password was distributed freely to attendees. Most attendees wound up using the hotspots on their phones. Many conferences and events of all types have inadequate cybersecurity protections in place. The Wi-Fi networks offered at these events may seem more secure than public Wi-Fi, but in most cases, they are not. In fact, they could be more dangerous to use because hackers interested in a particular type of data can target the network of a specifically relevant conference (rather than the general network of a coffee shop, for instance).
IoT devices pose uniquely terrifying security threats. Just ask a Waterbury, Connecticut, family who was awakened and harassed by hackers accessing their Ring security cameras. As part of their coverage of this incident, WFSB Channel 3 news asked Kelser to offer some insight into how hackers may have gotten access, and what can be done to secure IoT devices.
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Here at Kelser, we’ve been in the IT consulting business for nearly four decades. By now, we’ve heard every excuse in the book from companies who don’t want to take a proactive approach to network security services.
Many managed service providers (MSPs) will tell you that they offer network security services—but how do you know that their offerings are actually high-quality and useful to you as an organization?
Your network is one of the most critical parts of your business—which means that any technical issues will come at a high price. According to a study by ITIC Corporation, 81 percent of organizations estimate that a single hour of downtime would cost their business $300,000 or more.
The “as a service” business model, in which third-party consulting firms provide IT services to customers on a subscription basis, has been nothing short of a revolution. In particular, network as a service (NaaS) has saved many companies from having to build their own networking infrastructure in-house. Configuring and operating devices such as routers, WAN optimizers, and firewalls is no easy task even for IT experts.
Maybe your in-house IT staff is overworked, or perhaps you simply don’t have the expertise necessary to build a robust network infrastructure. Whatever the reason may be, a growing number of businesses have chosen to outsource much of the heavy lifting to a network services company. Although there are many network services providers out there, not all of them are the right fit for your business. However, just because you’re not an IT company doesn’t mean that you aren’t able to evaluate potential IT partners. Below, we’ll discuss the six most important traits that you should look for in a network services company.