Wireless technology is magic, right? It allows us to communicate without clunky wires. We can use it to send a joke to family, connect with work from home, or log in and access documents on our organization’s network from the road.
We all know when it is time for a new mobile phone. The battery doesn’t hold a charge. The screen is cracked. It takes forever to do anything. Or the service provider lets us know an upgrade is available. We look at the new offerings, evaluate the staying power and benefits, and decide whether to switch.
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You may have heard by now that the newest wireless standard 802.11ax, also known as Wi-Fi 6, is upon us. Many vendors are now incorporating this standard into their latest round of access points (AP) and hardware. You’re likely intrigued by that alone but also swarmed with a few questions. Like what the benefits of Wi-Fi 6 are outside of the info in manufacturer slicks. Over the past several years, I've worked in complex Wi-Fi environments where it has been critical to understanding how the various 802.11 protocols work and what has been most prominent in their feature evolution.
The latest issue of Corporate & Incentive Travel Magazine tells the story of how I was at a conference—a cybersecurity conference of all things!—and it provided an unsecure general access wireless network. There was no preregistration for this network and the password was distributed freely to attendees. Most attendees wound up using the hotspots on their phones. Many conferences and events of all types have inadequate cybersecurity protections in place. The Wi-Fi networks offered at these events may seem more secure than public Wi-Fi, but in most cases, they are not. In fact, they could be more dangerous to use because hackers interested in a particular type of data can target the network of a specifically relevant conference (rather than the general network of a coffee shop, for instance).
IoT devices pose uniquely terrifying security threats. Just ask a Waterbury, Connecticut, family who was awakened and harassed by hackers accessing their Ring security cameras. As part of their coverage of this incident, WFSB Channel 3 news asked Kelser to offer some insight into how hackers may have gotten access, and what can be done to secure IoT devices.
The “as a service” business model, in which third-party consulting firms provide IT services to customers on a subscription basis, has been nothing short of a revolution. In particular, network as a service (NaaS) has saved many companies from having to build their own networking infrastructure in-house. Configuring and operating devices such as routers, WAN optimizers, and firewalls is no easy task even for IT experts.
Maybe your in-house IT staff is overworked, or perhaps you simply don’t have the expertise necessary to build a robust network infrastructure. Whatever the reason may be, a growing number of businesses have chosen to outsource much of the heavy lifting to a network services company. Although there are many network services providers out there, not all of them are the right fit for your business. However, just because you’re not an IT company doesn’t mean that you aren’t able to evaluate potential IT partners. Below, we’ll discuss the six most important traits that you should look for in a network services company.
What are Network Support Services? Network support services focus on the maintenance of an existing business network.