As a managed services provider in Connecticut, we often get asked about the pros and cons of having internal or outsourced IT services. There are benefits to both, but the right decision usually comes down to the specific needs of the individual organization.
Joining forces with an IT managed services provider (MSP) gives you the benefits of having a full-time IT staff, without the full-time expenses that go with them. MSPs can enrich even small and medium-size businesses with a wealth of IT knowledge and experience that wouldn’t be available at the same price point with in-house employees.
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Every IT department can agree that achieving maximum efficiency is an important goal for them to work towards. Unfortunately, far too many companies aren’t able to reach this goal. According to a survey by Deloitte, only 22 percent of chief information officers agree that they have a high-performing IT culture.
Throughout our decades in the IT business, we’ve heard every reason in the book for why you don’t actually need a local IT managed services provider (MSP):
As part of my role as CTO at Kelser, I am also vCIO for some of our clients, such as Hoffman Auto Group. A vCIO, also called a virtual or fractional CIO, performs the strategic function of a tech executive for an organization that doesn’t necessarily need a fulltime CIO in house.
Many managed service providers (MSPs) will tell you that they offer network security services—but how do you know that their offerings are actually high-quality and useful to you as an organization?
From tornadoes and floods to security breaches and employee error, unexpected catastrophes can befall any type of business. While you may not be able to prevent or even anticipate disaster, you can be well-prepared before it strikes in order to minimize the impact and downtime. The importance of testing your plans for disaster recovery and business continuity can’t be understated.
Unless you're already in the IT field, small and medium businesses likely don't have all the knowledge or in-house staff required to manage their IT infrastructure themselves. That's where a managed services partner (MSP) comes in.