Business Continuity | IT Support
What is a managed services provider agreement (MSPA)? What’s included in a managed services provider agreement? What’s not covered in my MSPA? Why does a managed IT services provider require an MSPA? Am I locked into my contract?
Ransomware, malware, and different forms of social engineering, like phishing attacks, are increasing in prevalence and sophistication. Hackers are now using AI tools to facilitate their attacks. So, the numbers are expected to continue to rise, with no signs of waning.
Start improving your cybersecurity posture now with this ebook, free when you subscribe to our blog.
IT Lifecycle Management | IT Support | Cost | Efficiency
Controlling costs is imperative for all business leaders. There is nothing more frustrating than creating a budget only to have it blown out of the water by the end of the first quarter.
Cybersecurity | IT Support | Information Security
Cyber threats like phishing, ransomware, and social engineering attacks are at an all-time high and they are constantly evolving. The good news is that as new threats emerge, new tools to combat them are also being developed.
Employee cybersecurity awareness training is one of the most often overlooked and cost-effective cybersecurity tools. Approximately 90 percent of cyber attacks are attributed to human error, making security awareness a vital cybersecurity asset.
Editor's note: This article was originally published in February 2022, but has been updated to reflect improvements to our onboarding process. Welcome to Kelser! You are likely breathing a huge sigh of relief and are anxious for things to get moving.
As a business leader, you understand the importance of providing exceptional service to your customers. But what if I told you that good customer service isn’t always in your hands?
You come in to work bright and early, ready to tackle the day, but you can’t connect to the internet. Or you open Excel to update your company’s Very Important Spreadsheet and find it missing.
