While it isn't difficult to find IT support in Connecticut, it's a bit more challenging to find a firm that stays up-to-date with new technology. The consequences of staying with an IT provider that has fallen behind the times can affect the future of your business. Here's what you can do to ensure that you find the best local IT provider for your needs.
If your IT partner in Connecticut isn't making your business more efficient and productive, what are you paying them for? Technology is supposed to speed up business activity and data processing. If it feels like your business is running in slow motion or 25 years behind current technology, you definitely need a new IT provider.
Most managers do not have engineering degrees or know much about how the technology behind their businesses works. You really don't have to know that much about the latest innovations to evaluate an IT service. One of the most crucial aspects of a relationship between a business and its IT service that is often overlooked is how well the computer consultant shows interest in your business. Do they care about your business goals, or are they mostly concerned with taking your money? Once you've determined that the IT firm is run by people who care about people instead of commercial opportunists who just care about money, you can then go down these list of questions:
An IT provider should be able to resolve issues in a timely manner, and they should take proactive approaches that reduce your chances of encountering a cyberattack.
When choosing a new IT provider, you should pay close attention to details so that you don't keep changing providers. While it may be useful to experiment with different software services until you find ones that fit, when it comes to dealing with a managed services provider (MSP), it's more economical to find the right one and stick with it. Building a long-term relationship with a strong MSP is much more valuable and efficient than switching providers because they aren't meeting your needs. One of the most important criteria for narrowing down your list of IT candidates is that they communicate well. Firms that try to impress you with confusing tech jargon should be crossed off the list early on. Their job is to learn your business, not to teach you their business.
Finding the right IT company in Connecticut can be the key to your business' growth and success. Contact us at Kelser Corporation to learn more about how we can make your business more safe, modern and profitable.