As a business or technology leader, you are likely familiar with the term “phishing.” You may have a general idea of what it means and what it looks like. You (or one of your colleagues) may have even fallen prey to a phishing attack (and may not even know it yet).
Phishing is a social engineering tactic used by hackers with malicious intent. All social engineering efforts are designed to trick people into divulging or gaining access to sensitive information.
Here’s the thing: phishing is just one of the many social engineering tactics that people with malicious intent can use to gain access to sensitive information. It’s tough to keep all of the tactics straight. I understand and I can help.
I work for an IT service provider. Customers often ask us about phishing. In this article, I’ll give a simple definition of phishing, explain how to recognize it, and most importantly, provide tips you can use to avoid it.
Phishing is one of the most common social engineering tactics.
Phishing ploys typically use some kind of “bait” to attract and lure users into providing sensitive information. Whether that information is in the form of login information, social security numbers, banking information, or sensitive credit card data, the goal of a phishing attack is to gain access to otherwise secured data.
Anyone can be a victim of a phishing attack. As we all use electronic communication for everything from social media and work to shopping and banking, opportunists look for ways to take advantage.
There’s a reason that phishing is the most commonly used social engineering attack: it works.
While the majority of phishing attempts occur via email, they can also be carried out through phone, text, or social media.
Most phishing emails are designed to look like they came from someone a user knows and trusts. Whether that is a neighbor, friend, store, app, or bank, at first glance the message may look legitimate.
Any time you receive correspondence that asks you to click on a link, don't click automatically. Instead, stop for a second. Rather than clicking automatically, retrain your brain.
In the early days, spelling or grammatical errors often signaled that a message was a phishing attempt. While phishing has become more difficult to spot, certain telltale signs can help you spot a scammer:
(Not sure what to include? Read this article: 3 Topics All Cybersecurity Awareness Training Must Include.)
According to the Federal Trade Commission, scammers launch thousands of phishing attacks every day, and “they’re often successful.” Knowing the signs to look for can help you be proactive and avoid becoming a victim.
Now you know what phishing is, who’s a target, what it looks like, how to recognize it, and steps you can take to avoid it. Knowledge is the first step toward protecting your organization.
The next step is educating your workforce. You might have internal staff that can provide that training for you. If not, there are external resources available to help.
As a IT services provider, Kelser provides cybersecurity awareness training through our managed services offering. We know that managed IT isn’t right for every organization. It might or might not be the right solution for you.
If you are considering managed IT, we provide a comprehensive solution that will keep your IT infrastructure safe, available and efficient. Find out more about managed IT by reading this article: How Much Does Managed IT Cost? What’s Usually Included?
Whether you ultimately decide that managed IT is right for you or not, use the information outlined above to educate your workforce about phishing and how to recognize and avoid it. We are committed to providing the information you need to keep your IT infrastructure safe. We’re here if you need us.