Reports to: Manager, Logistics

The Kelser Delivery Driver & Logistics Staff member is responsible for the preparation and delivery of orders to Kelser’s customers, on time and accurately, all while meeting Kelser and the customer’s procedures and requirements. This position is a front-line customer-facing role that represents Kelser and is willing to provide the customer with a positive experience while onsite. When not making deliveries, the Logistics & Delivery Person will be in-house receiving deliveries, and processing orders. A successful Delivery Driver & Logistics Staff member will become a valuable and contributing part of Kelser culture.

We’re looking for an individual who is self-motivated, punctual, and willing to be a contributing factor to Kelser’s overall success.

If you’re an energetic professional who seeks to work with a dynamic IT managed service provider, please submit your resume and cover letter to careers@kelsercorp.com.

Duties & Responsibilities

· Prepare orders for delivery of IT equipment to Kelser’s customers while meeting the following requirements:

• Pick and prepare products for orders to be delivered.
• Verify accuracy of the product along with any internal notes to be delivered with the order paperwork.
• Deliver orders to the correct customers and contacts. Contacting customer’s prior might be required via phone call / email.
• Follow Kelser procedures for processing and delivery of the order paperwork.
• Unbox and setup the product at the customer site as required including waste removal if appropriate.

· Perform duties compatible with the above as directed by appropriate staff.

· Represent Kelser in a positive, ethical, and professional manner at all times.

· Operate van and box truck in a safe and courteous manner; maintain cleanliness and assist in coordinating regularly service/maintenance of vehicles.

· Participate in IT deployments at customer locations.

· Assist in maintaining a safe, clean and organized workplace at all times.

· Receive shipments physically and within Kelser’s ERP system that are delivered daily via common carriers and other LTL carriers.

· Process any orders within the ERP system that need to be shipped via common carrier or LTL carrier.

· Checking and responding to internal and external communication applications in a timely manner (email, IM, phone calls).

· Other duties as assigned by management

Skills/Qualifications

· Previous experience in an MSP or consulting role preferred

· Minimum 1 year experience driving at least a 20’ box truck.

· Ability to follow procedures as well as verbal and written directions.

· Basic PC skills including Microsoft Office applications and basic understanding of PC systems and technology.

· Excellent interpersonal skills and the ability to interact positively with customers and co-workers.

· The ability to communicate via written messages, including neat, legible handwriting.

· Professional appearance and demeanor while on the road and in-house.

· Physically capable of lifting and handling boxes weighing up to 50 pounds.

· Ability to prioritize, work accurately and work well as part of a team.

· Valid State driver’s license – CT or MA.

· Clean driving record.

· State of Connecticut Medical Examiners Certificate, background check and DMV report will be required.

· Medical Card and any other appropriate DOT requirements – non-CDL.

· Must be able to pass a TSA Security Threat Assessment.

· Must demonstrate the ability to read, write and communicate the English language.

· Must be able to operate a manual hand operated pallet jack.

· This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holder.

Metrics/Measurements:

· Ability to perform the work required.

· Quality of work.

· Accuracy of orders processed.

· Maintenance of DOT required logs; vehicle cleanliness & maintenance; medical card.

· Customer satisfaction as determined by follow-up surveys.

· Performance Reviews.

What We Can Offer You

· Medical/Dental/Eye Care Insurance with Reimbursed Deductible

· Flexible Paid Time Off

· 401(k)

· Profit-Sharing

· Short Term/Long Term Disability Insurance

· Free Parking

· Life Insurance

· Paid Holidays

· Employee Purchase Program

· Free Coffee

· Collaborative Hybrid Workspace

Kelser Overview

We’re a team of biznologists who bring boundless enthusiasm, technical curiosity and genuine concern for the success of our clients to each engagement.

The title reflects what we know to be true: you can’t have technology without understanding the business framework in which it operates. Together, we’re creating a world of energized relationships and shared prosperity. If that’s how you like to work, come join us. Our team’s energy creates an enthusiastic and engaging workspace. We rely on a continuous infusion of innovative and creative ideas providing everyone the opportunity to use their individual skills and abilities to guide our clients through the numerous IT challenges they encounter on a daily basis.

Kelser empowers each employee to make an impact every day by living our values. Hard work is not only appreciated but rewarded. As a result, we have achieved high employee retention and development. Many employees have been with Kelser for more than 20 years.

The Kelser team works with integrity and enthusiasm to provide each client with the highest quality product and experience. Kelser cares about what's best for its clients and understands that excellence starts with each staff member. Kelser continues to provide the highest level of satisfaction to all business relationships while continuing to grow in expertise with the incessantly emerging technology environment.

Kelser Corporation is an equal opportunity employer.