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Managed Services in Springfield, MA

Your IT systems are too complex, and too mission-critical, to be managed by one or two pros in the back office. That’s exactly where Kelser comes in. Manage Forward, our comprehensive managed services work with your tech staff, transforming your IT department from an operating drain into a critical business asset.

Springfield, Massachusetts

Compehensive Managed Services

Managed Forward comprehensive managed services in Springfield, MA gives you peace of mind and gets you back to what’s really important—running your organization more smoothly and profitably—while we keep everything going behind the scenes.

For most companies, IT systems are like sausages—you don’t need or want to know how it works, you just care about the end result. In fact, spending too much effort trying to solve your own IT problems could be costing you.

Employees can get stuck putting out fires and keeping the lights on, when they could be engaging in more productive, strategic activities.

As a managed service provider, we help solve these problems.

Manage Forward, Kelser's comprehensive managed services offering in Springfield, Massachusetts and surrounding areas, includes support for your entire IT environment: software, hardware, configuration, and more.

What Managed Services Look Like With Kelser

With Kelser and Manage Forward, you’ll get all the benefits of a faster, more reliable, more secure IT infrastructure—at a fraction of the expense of hiring an in-house team.

The simple monthly cost of our managed IT services makes your IT budget more predictable, and allows you to scale your services to match your needs as your Springfield, MA company grows and evolves.

Think of us as a force multiplier, enhancing your current employees’ capabilities with high-tech wizardry that helps your Springfield, Massachusetts business run more smoothly and profitably.

Our Comprehensive Managed Services Include:

  • Anti-malware licensing
  • Managed anti-malware
  • Incident notification
  • Incident remediation
  • Automated patching (OS + 3rd Party)
  • Automated monitoring
  • Automated maintenance
  • Unlimited technical support
  • Strategic IT planning
  • Quarterly business reviews
Success Story

Data center relocation gives Atlantic Fasteners a new state-of-the-art facility.

Pre-staging and testing eases manufacturer's move and technology change.


Moving a business – and its technology – requires careful project planning and testing. As Atlantic Fasteners planned to move to a newer, larger facility, the distributor also planned significant upgrades to its technology.

Working with Kelser on testing and pre-staging some of the new network infrastructure before the move event instilled confidence and made troubleshooting the environment on the actual move day all that much easier.

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Industries We Specialize In

Where You Can Find Us

Our Main Office


43 Western Blvd

Glastonbury, CT 06033

How Can Managed Services Move Your Springfield, Massachusetts Business Forward?

Reading about how we've helped other companies in Springfield can only tell you so much.

We'd love to learn more about the specific roadblocks that could be holding your business back and discover together how we can remove them to get you moving towards your goals. Get started by completing the form and we'll be in touch soon.