Your organization is great at what it does but what you do may not be technology consulting and support.
Benefits of managed services range from having high-level, technology minded executives by your side and turbocharging your in-house IT with certified professionals, to knowing that your network is always up and available.
But where could your organization specifically get the most out of managed services?
Find out using the tool below.
Do you have trouble finding qualified staff?
Do you need access to highly specialized staff, but cannot justify a full-time position?
Do you have a large enough staff to meet the needs of your user base?
What percentage of your team’s time is spent on routine maintenance activities (e.g. updating patches”?
Do you struggle to meet all the day to day maintenance demands while still providing a high level of service for your users?
Are you regularly training employees on cybersecurity best practices?
Are you using a next-gen firewall?
Are you using anti-virus/anti-malware software?
Are you using DNS-based protection like OpenDNS/Cisco Umbrella?
Are you using two-factor authentication (2FA) or multifactor authentication (MFA) when available?
Are you using strong, unique passwords that follow best practices?
Do you have any specific compliance requirements?
Have you suffered a data breach?
Are you preparing for an audit?
Have you recently received a negative audit report?
Do you have you a disaster recovery plan?
How often do you test your plan?
How often do you backup your data?
How quickly are your able to restore from backups?
How often do you experience internet or network outages?
Does your wireless network cover all of your sites?
Are your employees able to work remotely and securely?
Are you satisfied with the value your current provider delivers?
Are you satisfied with your current provider’s level of support?
Below you'll find how you scored across 5 distinct categories along with actionable next steps.
Based on your responses, it sounds like you’re doing pretty well with the IT support at your organization.
Your systems are both business critical and likely far more complicated than they’ve ever been. Long gone are the days of “the” IT person as it’s simply too complex for one person to know everything. The fact that you have your systems, users, and network covered is a big win.
Beyond what was covered in the self-assessment, we recommend that you follow best practices related to:
If you have any questions about your current in-house IT operations, current IT services/managed services provider, or want to take a deeper dive into where you could be turbocharging your operations, we’d like to offer you a no-cost consultation.
During this consultation, we’ll answer any questions you have about your IT environment as well as explore where there may be opportunities to optimize the way technology works for your business, and ways to free up your current IT department so they can focus more on initiatives that drive your business forward instead of “keeping the lights on”.
Request your no-cost consultation here.
Based on your responses, it sounds like your organization would be a good fit for managed services.
Time is your IT department’s most critical commodity. Seemingly, there’s never enough time to get the projects and initiatives you need done while delivering a competitive advantage for the business.
“Keeping the lights on” and putting out fires is, unfortunately, where most IT personnel spend their time. Add in that your systems are both business critical and likely far more complicated than they’ve ever been – to put it simply, long gone are the days of “the” IT person as it’s simply too complex for one person to know everything. All of these areas are where managed services can help.
Managed services typically cover the following services for your systems:
Premium managed services, like those provided by Kelser, also include these additional services and benefits for your systems, servers, storage, network, and other aspects of your IT infrastructure:
Based on your responses and potential challenges, we’d like to offer you a no-cost consultation.
During this consultation, we’ll answer any questions you have about your IT environment as well as evaluate how your technology is serving the business, if it’s meeting your needs, and next steps for aligning your technology resources with your business goals. Aligning your technology with your goals often leads to opportunities for optimization, cost savings, and transforming your technology from an operating drain into a business enabler.
Request your no-cost consultation here.
Based on your responses, it sounds like you’re doing pretty well with cybersecurity at your organization.
Cyberthreats are ever evolving. Beyond what was covered in the self-assessment, it’s a good idea to also have a good understanding of and are following best practices related to:
Since there are limitations to what the self-assessment tool can uncover and you may have additional questions, we’d like to offer you a no-cost comprehensive security study.
This study will give you insights into some critical aspects of your IT security including business processes, potential vulnerabilities, technical network traffic, and current active threats in your environment.
Learn more about the no-cost security study and claim yours here.
Based on your responses, it sounds like your organization would be a good fit for managed cybersecurity services.
Cyberthreats are ever evolving and with managed services, you’ll have a team of experts staying on top of the latest threats and where there are potential vulnerabilities in your environment.
Managed services include coverage for the following:
Premium managed services, like those provided by Kelser, include additional protections such as:
Based on your responses and potential challenges, we’d like to offer you a no-cost comprehensive security study.
This study can serve as a great starting point and will give you insights into some critical aspects of your IT security including business processes, potential vulnerabilities, technical network traffic, and current active threats in your environment.
Learn more about the no-cost security study and claim yours here.
Based on your responses, it sounds like you’re doing pretty well with business continuity and disaster recovery at your organization.
However, most businesses typically discover how well prepared they are to continue working through a disaster or how quickly they can completely restore operations only after disaster strikes.
Beyond the BCDR topics in the self-assessment, you may want to also consider:
If you’d like to verify that your current BCDR solution is adequately covering the data you want protected, we’d like to offer you a no-cost BCDR discovery.
During this discovery we will evaluate your current BCDR solution from technology to processes to give you deeper insight into what you’re protecting today, what business critical data you may be missing, and if your recovery objectives are lining up with your unique business needs.
Learn more about the no-cost BCDR discovery and sign up here.
Based on your responses, it sounds like your organization would be a good fit for managed business continuity and disaster recovery (BCDR) services.
However, many businesses typically discover how well prepared they are to continue working through a disaster or how quickly they can completely restore operations only after disaster strikes. This is what managed BCDR services can help protect against. By being proactive and taking this self-assessment, you’re already a step ahead.
Managed services cover things like:
Premium managed services, like those provided by Kelser, include additional services and benefits such as:
Based on your responses and potential challenges, we’d like to offer you a no-cost BCDR discovery to help get your protection underway before a potential disaster.
During this discovery we will work alongside you to determine what your environment is today, what business critical data and systems need to be covered, what your target recovery and continuity objectives should be based on your business needs, and how to move forward.
Learn more about the no-cost BCDR discovery and sign up here.
Based on your responses, it sounds like you’re doing pretty well with networking and wireless at your organization.
Your network is the most critical piece of IT infrastructure in your entire organization. When it goes down, you’re not helping clients or generating profits. With that in mind, we recommend taking into account these additional considerations:
Since there are limitations to what the self-assessment tool can uncover and you may have additional questions, we’d like to offer you a no-cost network and wireless consultation.
During this consultation, we’ll discuss how your current network is serving your needs, answer any questions you may have, and discover potential areas for improvement that can transform your network from just a must-have into a business enabler.
You can request your no-cost network and wireless consultation here.
Based on your responses, it sounds like your organization would be a good fit for managed network and wireless services.
Your network is the most critical piece of IT infrastructure in your entire organization. When it goes down, you’re not helping clients or generating profits. That’s why it’s crucial that your network be available and able to support your business needs.
Managed services include:
Premium managed services, like those provided by Kelser, include additional components such as:
Based on your responses and potential challenges, we’d like to offer you a no-cost network and wireless consultation.
During this consultation, we’ll evaluate how your current network is serving your needs, answer any questions you may have, and discover potential areas for improvement that can transform your network from just a must-have into a business enabler.
You can request your no-cost network and wireless consultation here.
Based on your responses, it sounds like you’re happy with your current IT solutions/managed services provider.
That’s great and we’re happy to hear! Having an IT partner that you trust, brings you peace of mind, and enables you to achieve your business goals with the help of technology is a great thing to have.
If you have any questions about your IT, where your technology is today, where it should be heading, or just want a second opinion on guidance you’re received, we’re happy to talk about it with you.
Please feel free to reach out to us anytime and it’d be our pleasure to help.
Based on your responses, it sounds like you’re not entirely satisfied with your current IT solutions/managed services provider.
We’re sorry to hear that. Having an IT partner that you trust, brings you peace of mind, and enables you to achieve your business goals with the help of technology can be a huge asset for many businesses.
As a managed services provider, we’ve found that the best MSPs share some similar qualities:
If you don’t feel that your current provider has these qualities, have any questions about your IT, or just want a second opinion on guidance you’re received, we’d like to offer you a no-cost consultation.
During this consultation, we can explore any concerns you have related to your technology, current IT provider, or your business goals, and evaluate your environment today for potential areas of opportunity, efficiency, and even cost savings.
You can request your consultation here or reach out to us anytime and it’d be our pleasure to help.
