Do you have trouble finding qualified staff?
Do you need access to highly specialized staff, but cannot justify a full-time position?
Do you have a large enough staff to meet the needs of your user base?
What percentage of your team’s time is spent on routine maintenance activities (e.g. updating patches”?
Do you struggle to meet all the day to day maintenance demands while still providing a high level of service for your users?
Are you regularly training employees on cybersecurity best practices?
Are you using a next-gen firewall?
Are you using anti-virus/anti-malware software?
Are you using DNS-based protection like OpenDNS/Cisco Umbrella?
Are you using two-factor authentication (2FA) or multifactor authentication (MFA) when available?
Are you using strong, unique passwords that follow best practices?
Do you have any specific compliance requirements?
Have you suffered a data breach?
Are you preparing for an audit?
Have you recently received a negative audit report?
Do you have you a disaster recovery plan?
How often do you test your plan?
How often do you backup your data?
How quickly are your able to restore from backups?
How often do you experience internet or network outages?
Does your wireless network cover all of your sites?
Are your employees able to work remotely and securely?
Are you satisfied with the value your current provider delivers?
Are you satisfied with your current provider’s level of support?