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By: Kelser on February 2nd, 2018

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How to Make Sure Your IT Partner in Connecticut is Worth Paying

Managed Services

Small businesses tend to grow gradually due to a lack of resources like IT support in Connecticut. Many small companies don't even think about outsourcing, although it has many cost-saving advantages.

Here are reasons why outsourcing to an experienced IT firm can help accelerate your business growth:

Problems with an In-House IT Staff

If a major goal of your business is to save money, then your IT partner in Connecticut needs to be on top of current technology. A techie who earned a degree 20 years ago isn't good enough if they haven't kept up with all the radical changes since then. Aging technicians who smear the cloud, mobility or virtualization simply aren't up-to-date and are just trying to defend their comfort zone of living in the past. You cannot allow your IT people to think like dinosaurs, whether they are in-house or outsourced. If the team isn't diverse in its skills and isn't about learning new solutions to improve business efficiency, then it isn't worth paying for. One of the reasons companies end up outsourcing to IT specialists is that in-house teams tend to become stagnant and lazy. When left unchecked, such IT slackers can look for quagmires to invent to create the illusion of working on problems. A much more valuable IT team is one that is proactive.

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If you allow your IT department to run itself without oversight or accountability, the results can be a colossal waste of expense. In other words, you shouldn't trust techies just because they sound smart. An in-house IT team is only helpful if they accomplish what an outsourced IT team does, which is to solve technical issues quickly and recommend new ways to increase productivity with modern technology.

Why Outsourced IT Works

When you outsource your IT to an experienced remote team that works at a high-end data center, you greatly increase the odds of zero downtime and smooth operation. One of the purposes of an IT firm is to find faster ways to do tasks with fewer workers. A diverse team will encompass IT specialists who stay ahead of the curve when it comes to security, automation, and agility.Your ideal IT team should not be people who watch TV all day waiting for a disaster to happen or conspirators looking for fake ways to appear busy. Ideally, you want an IT team that understands your business and wants to help it grow. They should be able to improve electronic communication and integrate appropriate applications and services into your infrastructure.Outsourcing IT opens up several possibilities that a typical in-house team might not be able to achieve. Here are some of the most important reasons to consider outsourcing to a local managed services provider:

  • 24/7 help desk
  • Network monitoring for suspicious activity
  • Well-tested disaster recovery plan
  • Ensures your data is constantly backed up
  • More advanced, robust security solutions
  • Access to a pool of certified talent
  • Advice on how to cut costs


Your IT team in Connecticut is crucial to whether your business is headed for the Twilight Zone or long-term savings and profitability. Contact us at Kelser Corporation to learn more about how we can improve your business efficiency and productivity.

Are IT Managed Services Right For Your Organization?

About Kelser

By actively listening to the client, Kelser has consistently met the needs of its client base for over 30 years. Through attentive observation of the changing industry, Kelser is able to react quickly to provide the best service and solutions available. Thanks to the dedication of our professional staff, this agility has advanced us as leaders in our industry.

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