Cybersecurity | IT Lifecycle Management | Networking | Business Continuity | Disaster Recovery | Managed Services | IT Support
Editor's note: This article was originally posted in 2018, but has been updated to include the most current information.
Editor's note: This article was originally posted in 2018, but has been updated to include the latest information. Cutting costs and maximizing revenue are essential to business success. If you do not stick to your budget, your company will inevitably fail. This is a large part of the reason why many Connecticut companies outsource their IT work to an external IT providers. Kelser provides managed IT support services to many businesses in Connecticut. But, I'm not here to sell you on our services. Instead, I'll provide some of the signs that it might be time to consider external IT support. Our experience has shown that many companies wait longer than they should to consider external IT support. That's why we are pointing out the signs, so that business leaders like you have the information you need to make the decision that is right for your business so you get the support they need to be successful. After reading this article, you'll understand the signs that could indicated it is time for your organization to consider external IT support. What Are The Top Signs It Is Time To Outsource Your IT To An External Provider IT outsourcing provides budget certainty, elite tech service, and around-the-clock assistance. Perhaps most importantly, outsourcing is cheaper than employing an in-house team of IT professionals. Here's a look at some of the top signs it is time to outsource your IT duties to an external team of IT experts:
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If you are considering external IT support, you likely are exploring two options: break/fix and managed IT. Each approach has its place, and each does some things better than the other.
As a business leader, you work hard and diligently pay attention to the details of running your business. You understand the importance of protecting your data and keeping customer information.
Business Continuity | Managed Services
Editor's note: This article was originally published in 2019, but has been updated to reflect the latest information.
When working with an external IT support provider, SLAs are an important tool for setting expectations. The SLA doesn’t just matter to the provider, it’s important to the customer as well.
As a business leader, you are accustomed to weighing all of the options when it comes to an important decision for you business. In any business today, technology is the backbone.
As a successful business leader, you know that your organization’s IT infrastructure is important. But, unless you are an IT expert, you may not know the best way to care for it.
