Most business and IT leaders have heard about managed IT support. If you have a full complement of managed IT professionals caring for your business network, you may not need to work with a managed IT provider. But you may be wondering if managed IT might make sense for your personal devices and network.
Whether you are new to managed IT support or are switching from another provider, you are probably wondering what happens when the provider sends their engineer to conduct a site visit.
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Your current IT provider started out great. They were responsive, provided efficient service, and solid solutions. Over time though, things have changed.
If you’ve been researching or talking with IT support providers, you may have noticed a trend. Most providers talk about the IT experts they have on staff and how they can help businesses just like yours.
In recent years, alignment has become a business buzzword of sorts. It’s appeared everywhere from Forbes to Harvard Business Review, with some even calling it a “holy grail” to which organizations should aspire.
Picture this scenario that I’m guessing you’ve experienced before: you’re typing away at your computer when your manager asks you to swing by their desk to check out something related to the project you’ve been working on. You get up to head over – this project has been your main focus lately so keeping it moving forward is crucial - and then you pause as you are about to leave your desk. You’ve left your computer unlocked. IT always tells you how important it is to lock your computer whenever you leave it but there’s no one visiting the office today and you’ll just be gone for a few minutes. There are plenty of other employees around, so it’s probably not a huge deal, right? That pause and line of thinking is why I wanted to write this post.
