You are evaluating managed services providers (MSPs) and they all seem to speak a different language. One talks about firewalls, while another talks about perimeter security. Some talk about unlimited service desk calls, while others talk about limited help desk calls with additional calls available on a fee basis. Yet another talks about one email platform, while someone else touts the benefits of another one.
Smart business leaders understand the importance of their IT infrastructure. The problem is that when it is operating efficiently, it’s easy to get lulled into a false sense of security and assume that it can operate well indefinitely with little to no attention.
Start improving your cybersecurity posture now with this ebook, free when you subscribe to our blog.
When it comes to cybersecurity, a lot of “tech” terms get thrown around.
Let's face it, budgets are critical in business. They are one of the ways organizations ensure that they can meet their short- and long-term business goals. As president of Kelser, I've seen a variety of approaches to budgeting for IT organizations in my 20+ years in the industry. I’ve noticed two common schools of thought when it comes to IT budgets:
You’re considering signing with a new IT provider and are looking forward to having a partner to help shore up your IT infrastructure.
No one gets through life alone. We need doctors for our health, stylists for our hair, plumbers for our pipes and mechanics for our vehicles. And, of course, managed services providers for our IT infrastructure. One thing that all of the workers in these professions have in common: When you find a good one, you don’t want to lose them.
In today’s world, everyone who conducts business online is exposed to cyber threats. It used to be that large corporations were the target of cyber attacks and ransomware, but recent media coverage shows it can happen to any business (or governmental agency) no matter the size.
There’s a lot of buzz when it comes to telephone service (and we don’t mean static on the line). Technology advances have made it possible to use the internet not only to call people but also to message and video chat for very little (if any) cost - even if the other person is in another state or country.
