What is a managed services provider agreement (MSPA)? What’s included in a managed services provider agreement? What’s not covered in my MSPA? Why does a managed IT services provider require an MSPA? Am I locked into my contract?

What’s the difference between a security key and a passkey? How do security keys and passkeys safeguard your businesses IT systems? Why are using a security key or passkey the safest multi-factor authentication (MFA) methods?

Now that the much-anticipated final rule establishing the U.S. Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) Program has cleared its last regulatory hurdle, you may have more questions than answers.

Do you have doubts about your external IT services provider’s ability to meet your technology and business needs? Have you noticed a decline in promised IT support? Are you seeing a significant lag in response times and follow-through?

If you are a defense contractor, subcontractor or your organization does business with the Department of Defense (DoD), you may be aware of the proposed deadline for Q1 2025 for CMMC certification.

If you are a contractor or subcontractor working with the Department of Defense (DoD), you’re likely aware of NIST Special Publication 800-171 (NIST SP 800-171) and the importance of protecting controlled unclassified information (CUI).

If you manage or own an auto dealership you understand how vital technology is for your business. Not only do you use technology for managing vehicle inventory, creating sales orders or financing and processing loans, but you also use technology to safeguard your own sensitive information and that of your customers.

Whether you are just considering external IT support for the first time or are trying to wrap your head around the stew of acronyms associated with it, it can be confusing.