Kelser Corporation announced today that CRN®, a brand of The Channel Company, has named Kelser to its 2019 Managed Service Provider (MSP) 500 list in the MSP Elite 150 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions.

Managed services providers (MSPs) offer 24/7 support for your entire IT infrastructure: software, hardware, and configurations. These services are remotely monitored and managed in order to keep a pulse on your IT environment at all times.

As technology relentlessly pushes forward, you and your organization will undoubtedly need to upgrade your hardware. However, you can’t simply forget about your old hardware while reaping the benefits of replacing it with the latest and greatest. You should be excited about the upgrade, but how will you transfer data from your old equipment to the new? How will you erase data from the original hardware?

Software used to be such an adventure. Your company would buy a new program and then essentially be on your own to install it and learn how to use it. It might work out great, or it might be a frustrating fiasco. You bought it—it’s your problem now. Wisely, software companies have largely switched to a software-as-a-service model in which customers pay a recurring fee for use of software that is maintained and supported with customer service. Hardware is undergoing a similar transition with desktop-as-a-service, also known as device-as-a-service, or DaaS. Desktop-as-a-service shifts technology hardware from a capital expense to an operating cost. Rather than buying new computers and other technology in one large, up-front expense and then burdening your IT department with the massive task of setting them all up and maintaining them, a technology partner or managed service provider (MSP) will manage the assets for the entire lifespan.

From Hurricane Irene in 2011 to the “blizzard of 2013” that dumped two feet of snow across much of the state, Connecticut has seen its fair share of extreme weather. Not only do these natural disasters disrupt people’s daily lives and prevent them from coming into work, they also disable or damage critical business infrastructure and utilities such as power, electricity, and heating.

With news of another cyber attack in the headlines every other week, it’s hardly surprising that businesses of all sizes and industries are growing more and more concerned. 68 percent of organizations believe that they are “very vulnerable” or “extremely vulnerable” to a data breach.

What are Network Support Services? Network support services focus on the maintenance of an existing business network.

In many ways, Connecticut is a state in search of an identity. Could we become known as the Cybersecurity state? In Europe, some already know us that way. After a very enlightening conversation with Art House, Chief Cybersecurity Risk Officer for the State of Connecticut toward the end of last year, he was gracious enough to come back to the Kelser offices this fall for a follow up interview to give us the latest on the global cybersecurity landscape and how Connecticut fits in.