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Tim Colby manages Kelser Corporation's service desk. He has over 13 years of managed service experience working mainly in industries such as healthcare, finance, and defense. Tim specializes in server and virtualization infrastructure, audit and compliance readiness, and Microsoft 365 messaging and collaboration services.
Workforce Enablement | Managed Services
By:
Tim Colby
April 22, 2020
As I’ve been working remotely for the past several weeks, I started thinking about all the different software that’s replaced our typical office interactions. The conference room has been replaced by video conferencing software like Zoom. Popping over the cubicle wall to talk has now become instant messaging like Slack. Email and phone are basically the same – especially if you have a soft phone or VoIP capability. File sharing and collaboration is also, depending on what you had setup previously, mostly the same with software like Dropbox or your traditional file servers accessed through a VPN. But what all this software doesn’t replace is the platform to have all these interactions happen and interact with one another. Previously that was the office itself.