What Are Managed Services? Managed services are the IT operations, functions, and processes that an organization chooses to outsource to a third-party external managed services provider (MSP). The organization signs a contract with the MSP known as the service level agreement (SLA) that outlines the MSP’s roles and responsibilities when monitoring and managing your IT services.

Last month, Kelser was thrilled to be invited back to the 94.9 FM CBS Radio airwaves for another episode of Real Estate Radio (listen to the first appearance here). I actually love this radio show. It seems so random—a full hour about real estate—but the hosts Byron Lazine and Pat Kenny use real estate as a jumping off point to talk about a wide range of topics that affect quality of life and where people choose to live. This time around they focused on hot topics in the tech world including Facebook privacy and the GDPR, ransomware, and phishing following high-profile cyber attacks in Connecticut.

There's no way around certain disastrous scenarios in terms of IT. With computer systems, the question of operational mismanagement or dissolution shouldn't be "if", it should be "when". When will systems collapse? And perhaps, how?

Before outsourcing your company’s IT in CT, you have to consider where you’re going to start. After all, transitioning all processes to the cloud in one go can be overwhelming and impractical. It’s best to ease into it slowly, beginning with an entry point before transferring everything.

Successful network attacks are enabled by poor network monitoring, and firms offering IT services in CT recommend the use of network monitoring software to secure corporate networks. Savvy business leaders realize the importance of network management and monitoring to keep their IT infrastructure at optimal performance.

EAST HARTFORD, CT - Through a secret bookcase, guests discovered how Kelser’s managed services could help their businesses shine at our latest event.

When you outsource IT services in CT, you should work with a team that gives you the option of Disaster Recovery as a Service (DRaaS). This modern cloud-computing method of protecting data will bring you comfort in knowing that your business will be able to withstand any disaster.

Following last summer's hurricanes and looking ahead to the snowy season, Kelser COO & CTO Jonathan Stone teamed up with Larry Selnick, SVP, Director, Treasury & Payment Solutions Sales at Webster Bank for an article on CFO.com about business continuity and disaster recovery. The article looks at how businesses can prepare for major weather events and other disasters from both a technology and banking standpoint.