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Information technology blog, cybersecurity blog

Kelser Blog, Media, and News

All the latest Kelser news, media appearances, event recaps, press releases, and articles covering topics such as cybersecurity, business continuity, disaster recovery, networking and managed services, in one convenient place.

Ed Matias

Blog Feature

IT Support

By: Ed Matias
October 8th, 2021

IT service delivery managers (SDMs) often are tasked with many different (and conflicting) responsibilities. What is the role of an IT SDM? Could your business benefit from having someone dedicated to that role? If so, how can you make that happen? 

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