Editor's note: This article was originally posted in 2021. It has been updated to include the latest information.
If you are considering external IT support, you likely are exploring two options: break/fix and managed IT. Each approach has its place, and each does some things better than the other.
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As a business leader, you work hard and diligently pay attention to the details of running your business. You understand the importance of protecting your data and keeping customer information.
Important purchases demand due diligence. When purchasing a new vehicle, for example, you know the manufacturer suggested retail price (MSRP) and what options are included. But there are usually fees that aren’t included in the MSRP.
When considering options for external IT support, the two choices are break/fix providers and managed IT support. Some break/fix providers offer block hours of IT support. In this article, we’ll explore the pros and cons of this option.
Business Continuity | Managed Services
Editor's note: This article was originally published in 2019, but has been updated to reflect the latest information.
You’ve seen the signs and know that you need to take action. Your IT needs support. You either have no IT staff or you have a small internal IT organization that is not robust enough to support your organization. As a business leader, you’re thinking about your options.
If you are considering implementing multi-factor authentication (MFA), you’ve likely heard three common concerns: it’s expensive, it’s difficult to implement, and it negatively affects productivity.
