You may have heard of managed IT and have a general understanding of the benefits it provides. You may think it sounds like a good idea, but may be wondering whether it is worth switching when your IT network seems to be operating fine.

If you are looking for an IT support provider, you may be finding the whole process overwhelming. There are a lot of things to think about and it can be next to impossible to compare apples to apples. Each provider seems to call things by different names or include different things in their service, right?

At Kelser, we don’t make it a practice to toot our own horn. While we know that our managed IT support provides a comprehensive solution for many businesses, we also realize it’s not the right solution for everyone.

Whether you are just beginning to think about hiring an IT service provider or have been working with one for years, it’s important to understand service level agreements (SLAs).

Trying to compare IT providers? Getting frustrated with the process? Feeling like each provider includes different things and has different names for them? You’re probably finding that while each IT provider has the same goal, they often approach the solution differently.

If you are like many business leaders, you may assume that as long as your data is backed up you can weather any “storm” that life throws your way.

Editor’s note: This article was originally published in 2019, but has been updated to include new content.

Note: This article was originally published in 2015, under the title: The 7 Types of Virtualization. It has been updated to reflect advancements in technology. Virtualization is how the cloud works. Read this article to learn everything you need to know about cloud migration so you can decide if it's right for you.