Your organization’s IT infrastructure is vital to achieving business goals. Whether you have an internal IT staff or rely on outside resources, the care your IT receives can be the difference between success and failure.

Love it or hate it, remote work is here to stay. I reflected on what the last two years have taught us about remote work in an article for the CT Mirror. Two years ago, IT workers scrambled to make remote work not only feasible but productive. It's been a crucial aspect in keeping America working ever since.

You know that your IT network is the backbone of your company. You’ve seen the stories on the news and may be worried about cybersecurity. You may be hearing from frustrated users that internet speeds are lagging. You may be experiencing some other issue.

In today’s global economy, the IT infrastructure is the backbone of any successful business.

You are evaluating managed services providers (MSPs) and they all seem to speak a different language. One talks about firewalls, while another talks about perimeter security. Some talk about unlimited service desk calls, while others talk about limited help desk calls with additional calls available on a fee basis. Yet another talks about one email platform, while someone else touts the benefits of another one.

Smart business leaders understand the importance of their IT infrastructure. The problem is that when it is operating efficiently, it’s easy to get lulled into a false sense of security and assume that it can operate well indefinitely with little to no attention.

You’re considering signing with a new IT provider and are looking forward to having a partner to help shore up your IT infrastructure.

No one gets through life alone. We need doctors for our health, stylists for our hair, plumbers for our pipes and mechanics for our vehicles. And, of course, managed services providers for our IT infrastructure. One thing that all of the workers in these professions have in common: When you find a good one, you don’t want to lose them.