From consumers to businesses to governments, everyone wants to be assured that their digital information is protected from unauthorized access, corruption, or theft. But how do you stay a step ahead of cybercriminals who are determined to gain access?

If you’ve been researching or talking with IT support providers, you may have noticed a trend. Most providers talk about the IT experts they have on staff and how they can help businesses just like yours.

Your senior network engineer just quit without warning. Or maybe a hacker penetrated your firewall. Or you’ve had a recent workforce reduction that’s affected your IT department.

When people are evaluating whether or not to work with a Managed Services Provider (MSP), the cost is a prime consideration. Responsible MSPs make sure that all costs are spelled out in the proposal so there are no surprises, but there is a wild card…what happens when you need to add a new employee?

It's a security-focused world these days. Many of us are still working remotely — if not full time, at least partially — and this opens up a lot of new avenues for malfeasance from the hacker community. As a senior systems engineer, I understand the vital importance of properly balancing security with productivity. If you talk to our security engineers they would say they prefer a locked-down, zero-access policy, but that's not going to work in a real-world scenario.

Big businesses have access to a wealth of IT resources. But when your staff operates in a number of geographic locations, allocating IT resources can be a nightmare, no matter the size of your IT staff.

In recent years, alignment has become a business buzzword of sorts. It’s appeared everywhere from Forbes to Harvard Business Review, with some even calling it a “holy grail” to which organizations should aspire.

Selecting a cloud provider can be difficult. As a business owner or IT decision-maker, knowing the right questions to ask is key to ensuring that you get the service you are looking for from your Cloud experience.