You’ve signed on the dotted line, completed your technology project, purchase, or have begun a managed services agreement. Congratulations! Based on our previous client feedback, I imagine and hope that’s been a great experience. Now comes the elephant in the room. The conversation that some folks shy away from: how do you pay Kelser for the product and/services we provided for your business? I can assure you that it’s relatively simple, straightforward, and we do our best to make it as painless as possible. Trust me, I’ve been Kelser’s manager of accounting for almost a decade, so I’ve had that conversation countless times with clients in your same spot.

You’ve consulted with an IT firm or managed service provider (MSP) and decided that a technology refresh could help your business. Your old Windows 7 workstations are limping along anyway and were creating security concerns on top of that. By switching from desktops to laptops you’re also meeting the needs of your more mobile workforce. But what now? You’re staring down a 30-workstation hardware refresh all at once. You already know that it’s a valuable and worthwhile investment. You’re just not sure what your options are for funding this IT purchase. You’re not alone in having these kinds of thoughts at this moment. Across my nearly two decades in finance and as Kelser’s vice president of finance, I’ve worked with a ton of businesses that are where you’re at right now. I’ve helped them navigate those unknowns to get them where they need to be.

This article originally appeared in the New England Real Estate Journal. The arrival of 5G wireless enables much broader internet availability and greater speeds on the job site as well as the opportunity to employ IoT (internet of things) devices that previously would not have been practical.

Even with managed services proactively addressing your technology problems, you’ll still need technical support from time to time. Whether you’re a new employee at one of our clients wondering how to get your problem fixed, curious as to what it would be like to use Kelser as your help desk, or just wondering how it all works, you’ve come to the right place. One of the perks of a managed services agreement with Kelser is that you get unlimited technical support and an entire staff of certified professionals to solve your issues.

Cybersecurity is largely about identifying vulnerabilities and risky practices, ideally before hackers have the chance to find and exploit them. I was quoted extensively, along with experts from Deloitte, Schellman & Co., Sikich and Markel, in a story for SC Magazine on how data and the supply chain drive hidden network threats.

Technology is central to your business. You may not associate your business with having an “IT” department or “IT” needs but your technology would disagree. The desktops, laptops, mobile devices, machines on the line, network modem, router, switch, and more all need to be kept running so your business can keep running. I'd bet this scenario isn't unfamiliar: you or one of your employees is typing away at a spreadsheet or invoice when suddenly the screen freezes up. No input received from the mouse or keyboard. You perform or hear that familiar sound of someone doing the mouse slam equivalent of hitting the side of an old TV set. Finally, the screen goes blank and the system goes offline for the foreseeable future.

Kelser Corporation today announced that CRN®, a brand of The Channel Company, will honor Kelser on its 2021 Tech Elite 250 list. This annual list features IT solution providers of all sizes in North America that have earned cutting-edge technical certifications from leading technology suppliers. These companies have separated themselves from the pack as top solution providers, earning multiple, premier IT certifications, specializations, and partner program designations from industry-leading technology providers.

Phishing is an old game, but the rules are always changing. I was quoted extensively, along with experts from companies like PwC, EY and McKinsey & Company, in a story for SC Magazine on developments in phishing of which CISOs, leaders and companies of all sizes need to be aware.