Editor's note: This article was originally posted in 2018, but has been updated to include more relevant information.

Editor's note: This article was originally published in 2019, but has been updated to include the latest information and trends. Achieving maximum efficiency is an important goal for all IT departments. Unfortunately, many organizations don't reach this goal. According to a survey by Deloitte, only 22 percent of chief information officers agree that they have a high-performing IT culture.

Editor's note: This article was originally posted in 2018, but has been updated to include the latest information. Considering migrating from a physical server to a cloud-based solution? Wondering how to ensure you get the best provider for you? This is an important decision and selecting a cloud provider can be difficult. I can help. In this article, I'll walk you through 8 important questions that will help you identify the best cloud service provider for you. After reading this article, you'll be confident that you know the right questions to ask, so you get quality service that is the right solution for your organization. As a managed service IT provider for numerous companies in a variety of industries in Connecticut and the surrounding region, Kelser uses cloud-based tools to ensure optimal technology performance. But, don't worry, I won't try to convince you to work with us or push managed IT support services. The truth is, we know that managed IT isn't the right solution for every organization. Rather than convince you to work with us, we focus on providing honest information you can use to get the IT solutions that are best for you. Why Is Asking The Right Questions Important? As with any important buying decision, it's important to ask the right questions to ensure that you will be satisfied with your purchase. And, while people often assume that one cloud provider is the same as the next, the truth is that each provider may handle things a bit differently. 8 Questions To Ask Potential Cloud Service Providers Here are 8 important questions to ask potential cloud service providers:

If you are considering outsourcing some or all of your IT support, you may be wondering what services external IT providers offer.

Technology is the lifeblood of today’s organizations. The demands on IT professionals continue to grow. In addition to responding to daily requests for routine maintenance, IT staff members are challenged by the ever-changing requirements of cybersecurity, regulatory and compliance concerns, long-term upgrades and projects, and more.

Editor's note: This article was originally posted in 2018, but has been updated to include the most current information.

Editor's note: This article was originally posted in 2019, but has been updated to reflect the latest information. The “as a service” business model, in which third-party consulting firms provide IT services on a subscription basis, has been nothing short of a revolution. In particular, network as a service (NaaS) has saved many companies from having to build and maintain their own networking infrastructure in-house. Configuring and operating devices such as routers, WAN optimizers, and firewalls is no easy task even for IT experts.

Editor's note: This article was originally posted in 2018, but has been updated to include the latest information. Cutting costs and maximizing revenue are essential to business success. If you do not stick to your budget, your company will inevitably fail. This is a large part of the reason why many Connecticut companies outsource their IT work to an external IT providers. Kelser provides managed IT support services to many businesses in Connecticut. But, I'm not here to sell you on our services. Instead, I'll provide some of the signs that it might be time to consider external IT support. Our experience has shown that many companies wait longer than they should to consider external IT support. That's why we are pointing out the signs, so that business leaders like you have the information you need to make the decision that is right for your business so you get the support they need to be successful. After reading this article, you'll understand the signs that could indicated it is time for your organization to consider external IT support. What Are The Top Signs It Is Time To Outsource Your IT To An External Provider IT outsourcing provides budget certainty, elite tech service, and around-the-clock assistance. Perhaps most importantly, outsourcing is cheaper than employing an in-house team of IT professionals. Here's a look at some of the top signs it is time to outsource your IT duties to an external team of IT experts: