You’ve reached out to Kelser to explore whether we are a good fit to work together. You’ve provided us with a basic understanding of your needs. You may already be feeling better knowing that help is on the way.

Whether you are new to managed IT support or are switching from another provider, you are probably wondering what happens when our engineer comes to visit your site. What questions can you anticipate?

Your initial discovery call with Kelser is complete. You have provided us with a basic understanding of your IT needs and are ready to move forward. What comes next?

At Kelser, we don’t make it a practice to toot our own horn. While we know that our managed IT support provides a comprehensive solution for many businesses, we also realize it’s not the right solution for everyone.

We’ve all seen news coverage of a fire at a strip mall or in a multi-story office complex. But, how often do any of us stop to think what would happen if we owned the business next door?

Looking to enhance your IT posture? You might be considering working with a managed services provider (MSP).

Big businesses have access to a wealth of IT resources. But when your staff operates in a number of geographic locations, allocating IT resources can be a nightmare, no matter the size of your IT staff.

When you own or work for a small or medium-sized business (SMB), you juggle a multitude of competing demands: delivery deadlines, employee turnover, customer satisfaction, cash flow, and more. As you do the cost-benefit analysis on the fly, it can be tempting to do everything yourself because it may seem faster, easier and cheaper. You may think that partnering with an IT managed services provider (MSP) is only cost-effective for bigger businesses with a big budget.