It’s so frustrating. Your computer is slowing you down. It takes FOREVER for things to load. Maybe you are staring at the spinning wheel of death. In the meantime, all you can do is wait. Or, maybe not.
Editor’s note: This article originally published in 2019, but has been updated to reflect more comprehensive information.
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You are close to signing up with an IT support provider. You may be feeling a combination of things: excited that you are almost there, worried about turning over your IT to an outsider, stressed that you are spending money to have someone else manage your technology infrastructure, and anxious to get going.
Working with Kelser | IT Support
Whether you are new to managed IT support or are switching from another provider, you are probably wondering what happens when our engineer comes to visit your site. What questions can you anticipate?
Whether you are new to managed IT support or are switching from another provider, you are probably wondering what happens when the provider sends their engineer to conduct a site visit.
You may have heard of managed IT and have a general understanding of the benefits it provides. You may think it sounds like a good idea, but may be wondering whether it is worth switching when your IT network seems to be operating fine.
If you are looking for an IT support provider, you may be finding the whole process overwhelming. There are a lot of things to think about and it can be next to impossible to compare apples to apples. Each provider seems to call things by different names or include different things in their service, right?
Working with Kelser | IT Support
At Kelser, we don’t make it a practice to toot our own horn. While we know that our managed IT support provides a comprehensive solution for many businesses, we also realize it’s not the right solution for everyone.
