Voice over IP, or VoIP, has come a long way. Where once the call quality of a landline couldn’t be beat and voice communication over the internet was unreliable, companies can now run their entire voice communication system seamlessly through their internet connection and computers. The headsets and phones even look and function the same. VoIP is a very hot topic in the business world as companies evaluate if traditional phone lines continue to make sense for them or if one of the many VoIP options in the marketplace could save money, improve efficiency, or add useful features. This is something the team at Kelser routinely helps our clients navigate and implement. In fact, we even help the media provide information to the business community about VoIP.

It’s well known that cyber attacks on businesses are increasing every year. The fact that the number of city governments falling victim to hackers as well is just coming to light. In Connecticut alone, the City of West Haven, the Derby Police Department, and the Bridgeport School District have all experienced cyber attacks in the past year inflicting varying degrees of damage.

In partnership with the Connecticut Association of Schools (CAS), WTNH News 8 produces a series hosted by Scott McDonnell called “What’s Right With Schools”. Kelser’s support of Newington High School’s Information Technology & Digital Innovation Academy was recently featured in one of these segments.

When you think of the LGBTQ community, you of course think of IT. Well, OK maybe not, but there’s actually more of a connection than there might seem at first. We knew we wanted to get involved with CT Voice, a new magazine for the LGBTQ community in Connecticut, as soon as we learned about it.

Kelser was in news outlets across the world this spring when the Associated Press quoted CEO Barry Kelly in an article titled “6 things small businesses can do to improve cybersecurity” which ran in the New York Times, Washington Post, ABC News, Daily Mail, Fox Business, and many more.

We like doing extreme things with our bodies to support charities. We’ve run Tough Mudder and Rugged Maniac obstacle courses. We’ve climbed hundreds of stairs for the American Lung Association. And now we’ve taken a dip in a freezing lake in March for Special Olympics Connecticut.

From tornadoes and floods to security breaches and employee error, unexpected catastrophes can befall any type of business. While you may not be able to prevent or even anticipate disaster, you can be well-prepared before it strikes in order to minimize the impact and downtime. The importance of testing your plans for disaster recovery and business continuity can’t be understated.

Unless you're already in the IT field, small and medium businesses likely don't have all the knowledge or in-house staff required to manage their IT infrastructure themselves. That's where a managed services partner (MSP) comes in.